Experience the Difference at Fort Wayne Kia
At Fort Wayne Kia, we're proud to be your premier destination for all your automotive needs. Our dealership is dedicated to providing exceptional customer service, top-quality vehicles, and expert maintenance and repair services. Our team is committed to making your car-buying experience as seamless and enjoyable as possible.
Our Mission
Our mission is to provide our customers with an unparalleled level of service, selection, and value. We strive to create a welcoming and informative environment that makes you feel confident and empowered to make the right decision for your automotive needs. Our goal is to build long-lasting relationships with our customers and become your trusted partner for all your automotive needs.
Our Services
At Fort Wayne Kia, we offer a wide range of services to cater to all your automotive needs. Our new vehicle inventory features the latest Kia models, including the K5, Sportage, Sorento, and Telluride. We also have an extensive selection of certified pre-owned vehicles that have undergone rigorous inspections to ensure their quality and reliability.
In addition to our vehicle sales, we offer a state-of-the-art service center staffed by certified technicians who can handle all your maintenance and repair needs. From oil changes to brake maintenance, we've got you covered. We also offer financing options tailored to your needs, so you can drive away in your new vehicle with confidence.
Our Expertise
Our team of experts is dedicated to providing exceptional customer service and ensuring that you find the right vehicle for your needs. We're committed to staying up-to-date with the latest Kia models, technology, and innovations, so you can trust that you're getting the best advice and guidance.
Our Community
At Fort Wayne Kia, we're proud to be a part of the Fort Wayne community. We're committed to giving back to our community through various charity events, sponsorships, and initiatives. We believe that our success is tied to the success of our community, and we're dedicated to making a positive impact.
Rohrman Cares
As a member of the Rohrman dealership family, we're proud to be part of a legacy of excellence and community involvement. Rohrman Cares is our community outreach program that focuses on giving back to the community through various initiatives and charity events.
Dealership Experience
The reviews highlight both positive and negative experiences with Fort Wayne Kia. On the positive side, many customers praised the dealership's sales team, citing their professionalism, knowledge, and helpfulness. Some reviewers appreciated the clean and welcoming showroom, while others enjoyed the free amenities like popcorn and coffee. Several customers mentioned specific sales representatives, such as Corban, Jerome, and Tom, who provided excellent service and made the car-buying process smooth and stress-free.
On the other hand, several reviewers expressed disappointment and frustration with their experiences. Some customers felt rushed or pressured into buying additional services or features they didn't need, while others encountered issues with their vehicles, such as faulty parts or recalls, which led to lengthy repair times and inconvenience. A few reviewers were unhappy with the dealership's response to their concerns, feeling that their issues were not taken seriously or resolved promptly.
Additional Issues
Some common issues mentioned in the reviews include:
- Recalls and Repairs: Several customers experienced problems with their vehicles, including faulty parts, engine failures, and recall issues, which led to lengthy repair times and inconvenience.
- Poor Communication: Some reviewers felt that the dealership did not keep them adequately informed about repairs, recall status, or other issues with their vehicles.
- High-Pressure Sales Tactics: A few customers felt pushed into buying additional services or features they didn't need or want.
- Disputes over Responsibility: Some reviewers felt that the dealership did not take responsibility for issues with their vehicles or did not provide satisfactory solutions to problems.
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