Trust Us to Keep Your Air Flow Running Smoothly
Our Mission
CenterPointe is a beacon of hope and healing, offering comprehensive mental health and substance use treatment, primary care services, and a range of support resources to individuals and families in our community. With over 50 years of experience, we are guided by the highest ethical standards and a deep commitment to empowering our clients on their journey toward recovery and well-being.
What We Do
Our diverse range of programs and services address a broad spectrum of behavioral health challenges. We offer:
- Crisis Intervention: A 24/7 crisis hotline and walk-in center offering immediate support and intervention for individuals in crisis situations.
- Mental Health & Substance Use Treatment: Comprehensive outpatient programs addressing a wide range of diagnoses, including depression, anxiety, trauma, and substance use disorders.
- Primary Care Services: Routine physical health exams, screenings, and treatment for common illnesses and conditions.
- Rehabilitation & Medication Management: Support to develop coping mechanisms and manage mental health symptoms through medication and therapy.
- Housing Support: Assistance in finding stable and supportive housing to ensure a safe and stable environment for recovery.
A Legacy of Support and Empowerment
Throughout our 50-year history, we have witnessed countless stories of transformation and healing. Our dedicated team of professionals works tirelessly to empower individuals and families to:
- Take control of their mental health and well-being
- Manage their substance use
- Recover from trauma
- Access stable housing
- Thrive in their relationships and careers
Join Us on the Path to Recovery
If you or someone you know is struggling with mental health or substance use, please reach out to CenterPointe. We offer a compassionate and supportive environment where you can find the resources and guidance you need to start your journey toward healing and recovery.
General Impressions and Experiences
The majority of reviewers have expressed disappointment and frustration with the services provided, citing issues such as negligence, unprofessionalism, and a lack of communication.
Positive Aspects
Staff Members
A few reviewers have praised specific staff members, such as Natalie, an outreach worker, who was described as "awesome" and "dependable".
Services for Low-Income Individuals
One reviewer appreciated the organization's efforts to help low-income people.
Negative Experiences
Negligence and Unprofessionalism
Several reviewers reported negative experiences with caseworkers, including lies, lack of communication, and failure to provide promised services.
Poor Communication
Many reviewers complained about the lack of communication, including unreturned phone calls, missed appointments, and unprofessional interactions.
Disorganization and Inefficiency
Some reviewers mentioned disorganization and inefficiency, including understaffing, slow response times, and mistakes with medications.
Unreliable Case Managers
Multiple reviewers reported issues with their case managers, including rescheduling, failure to show up, and unprofessional behavior.
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