Business Details
37 Years
experience
Emergency
services
Your Trusted Toyota Dealership in East Syracuse, NY
Romano Toyota has been a trusted Toyota dealership in East Syracuse, NY, since 1989, serving families across Central New York. Our mission centers on treating every guest like family, offering transparent pricing, and delivering value-packed benefits such as ToyotaCare, a no-cost maintenance plan with 24-hour roadside assistance. With over 35 years of experience, we pride ourselves on honest deals, expert service, and a commitment to community investment through initiatives like the Romano Safe Prom Project and Holiday Hope Project.Our ASE-certified technicians provide top-tier vehicle care using genuine Toyota parts, while our finance team offers competitive rates tailored to diverse credit situations. As a locally rooted business, we combine factory-trained expertise with hometown hospitality to ensure a seamless experience from purchase to long-term ownership.
Services
New Vehicle Sales
Used Car Sales
Toyota Service & Repair
Parts & Accessories
Financing & Leasing
Details
- Year established: 1989
Highlights and features
- We offer 35+ years of experience serving East Syracuse drivers.
- Our team includes ASE-certified technicians for expert vehicle care.
- ToyotaCare provides no-cost maintenance and 24-hour roadside assistance.
- Competitive financing options for all credit profiles are available.
- We invest in local schools, food drives, and youth sports initiatives.
Associations and certifications
- ASE-Certified Technicians
Services
New Vehicle Sales
Romano Toyota offers the latest Toyota models, including SUVs, trucks, and hybrids, with transparent pricing and personalized assistance. Our sales team helps customers find vehicles that match their lifestyle and budget. Competitive financing and trade-in options ensure a seamless purchasing experience.
Used Car Sales
Our certified pre-owned inventory undergoes rigorous inspections, including CARFAX reports and oil changes, to ensure reliability. Customers benefit from budget-friendly options and expert guidance to find quality used vehicles backed by warranty options.
Toyota Service & Repair
ASE-certified technicians perform factory-scheduled maintenance and repairs using genuine Toyota parts. Services include oil changes, brake care, and diagnostics, with amenities like complimentary shuttle service and Wi-Fi for customer convenience.
Parts & Accessories
We provide Toyota-certified parts and accessories, including oil filters, air filters, and performance upgrades. Our parts department offers expert advice and fast order fulfillment for both DIY customers and professional installations.
Financing & Leasing
Our finance team partners with lenders to secure competitive rates for all credit profiles. Services include pre-approval, low down payment options, and transparent terms to simplify vehicle ownership for first-time buyers and credit rebuilders.
People
Mike Abbey
General Manager
Mike Abbey leads Romano Toyota with over 20 years of automotive industry experience, focusing on customer satisfaction and operational excellence. He prioritizes community engagement and team development to maintain the dealership's reputation for trust and quality service.
Chris Campbell
Sales Manager
Chris Campbell oversees sales operations, leveraging 15 years of dealership expertise to guide customers through stress-free vehicle purchases. He emphasizes transparency and personalized service to meet individual transportation needs.
Josh Rushlow
Service Manager
Josh Rushlow manages the service department, ensuring ASE-certified technicians deliver factory-trained care using genuine parts. With a decade in automotive service, he focuses on efficiency and customer education for lasting vehicle reliability.
Alan Mawson
Parts Manager
Alan Mawson directs parts operations with 12 years of Toyota-certified expertise, ensuring fast access to genuine components and accessories. He supports both professional mechanics and DIY customers with accurate inventory and technical guidance.
Erin Hitchcock
Internet Sales Specialist
Erin Hitchcock assists online customers with vehicle inquiries and purchases, combining digital convenience with personalized support. Her focus on clear communication and customer needs has streamlined the online buying process for Romano Toyota.
Questions
Can I complete my vehicle purchase online?
Yes! Select your vehicle, value your trade, arrange financing, and schedule delivery from home. We handle paperwork and deliver your keys.
Do your vehicles include warranties?
New Toyotas include factory warranties and ToyotaCare. Many used vehicles have remaining coverage or extended service plan options.
Can I get financing with a bad credit score?
Yes. Our finance team works with specialized lenders to offer manageable payments and competitive rates for credit rebuilding.
What service hours are available?
Service is available Monday–Friday 7:30 AM–6:00 PM, Saturday 8:00 AM–3:00 PM, with 24/7 online scheduling.
What sets your service department apart?
ASE-certified technicians use genuine parts, backed by ToyotaCare. Amenities include complimentary shuttle service, Wi-Fi, and express maintenance lanes.
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