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Your Trusted Mercedes-Benz Dealer in Fayetteville, NY
Mercedes-Benz Of Syracuse has served the Syracuse, East Syracuse, Dewitt, Manlius, Cicero, and Baldwinsville communities for decades as a premier Mercedes-Benz dealership. Our evolution from a small showroom to a modern campus featuring a climate-controlled facility and digital retailing tools reflects our commitment to delivering luxury, performance, and exceptional care. We prioritize integrity, innovation, and respect for your time, offering transparent pricing, complimentary loaners, and nationwide delivery.Our factory-trained technicians and state-of-the-art service center ensure your Mercedes-Benz receives expert maintenance using genuine parts. As part of the Romano Auto Group, we support local charities like the Johnny Mac Soldiers Fund while providing personalized service that greets guests by name and values community investment through initiatives like our Safe Prom and Holiday Hope campaigns.
Services
Vehicle Sales
Service & Repair
Parts Department
Collision Center
Financing Options
Highlights and features
- Decades of experience as a trusted Mercedes-Benz dealership in Central New York
- State-of-the-art service center with factory diagnostics and Master-Certified technicians
- Genuine Mercedes-Benz parts guarantee optimal vehicle performance and longevity
- Community-focused initiatives supporting local charities and events
- Transparent pricing with no hidden fees across all sales and service offerings
Services
Vehicle Sales
Mercedes-Benz Of Syracuse offers a comprehensive selection of new Mercedes-Benz sedans, SUVs, electric vehicles, and certified pre-owned models. Our non-commissioned product specialists guide customers from test-drive to delivery in under 90 minutes, with transparent pricing and on-site trade appraisals. The digital showroom enables online comparisons, payment calculations, and approvals without leaving home.
Service & Repair
Our service center features 30 climate-controlled bays, factory diagnostics, and Master-Certified technicians who perform routine maintenance and complex repairs. Services include synthetic oil changes, tire rotations, brake inspections, and AMG performance tuning using genuine Mercedes-Benz parts. Premier Express Service completes most tasks in under an hour with complimentary loaners available by appointment.
Parts Department
The Parts Department provides genuine OEM Mercedes-Benz parts and accessories, including lifestyle merchandise like apparel and drinkware. Knowledgeable staff assist with inquiries, and special orders receive timely delivery. All parts meet factory specifications to ensure vehicle performance and longevity.
Collision Center
Our certified collision center offers computerized estimates, factory OEM parts, and expert color matching for repairs ranging from minor dings to major collisions. Services include unibody alignment, wheel alignment, paintless dent removal, and upholstery repair with a lifetime warranty on paint and bodywork.
Financing Options
The finance department works with national and local lenders to create personalized solutions for customers with varying credit histories. Services include loan applications, lease agreements, and partnerships with Ziebart Protection Plans for extended warranties and vehicle protection programs.
People
Goran Girazov
Sprinter Sales Consultant
Goran Girazov specializes in Mercedes-Benz Sprinter sales, offering expert guidance on commercial vehicle selections and fleet solutions.
Pat Zimmer
Sales Consultant
Pat Zimmer provides personalized vehicle consultations, helping customers find the perfect Mercedes-Benz to match their lifestyle and needs.
Murad Abdel-Aziz
General Manager
Murad Abdel-Aziz oversees dealership operations, ensuring adherence to Mercedes-Benz standards and exceptional customer experiences across all departments.
Jim Detota
Sales Manager
Jim Detota leads the sales team, focusing on transparent transactions and building long-term customer relationships through expert product knowledge.
Nick Crisafi
Service Director
Nick Crisafi manages the award-winning service center, ensuring efficient operations and maintaining high standards for technical expertise and customer satisfaction.
Questions
Can I complete my Mercedes-Benz purchase entirely online?
Yes! Our Express Store allows online vehicle selection, trade valuation, financing, and delivery arrangements from any location.
What warranties are available for new and certified pre-owned vehicles?
New vehicles include a 4-year/50,000-mile warranty. Certified pre-owned models receive one-year unlimited-mileage coverage with extension options.
Do you offer financing for customers with bad credit?
We partner with multiple lenders to create personalized financing solutions for customers with various credit histories.
What services does the collision center provide?
Our collision center offers computerized estimates, OEM parts repairs, paintless dent removal, and lifetime warranties on bodywork.
Are service appointments available outside regular business hours?
We offer early bird drop-off, 24/7 online scheduling, and Saturday service hours for customer convenience.
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