Business Details
20 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Rochester, NY
Napora Heating Cooling Plumbing has been serving the Rochester area since 2006 as a family-owned and operated business. Founded on principles of honesty, integrity, and excellence, we prioritize exceptional service at competitive rates while treating every customer with respect. As an A+ BBB accredited business, we build lasting relationships through fair pricing and attentive service, with licensed technicians equipped to handle complex HVAC and plumbing challenges. Our commitment to customer satisfaction has earned us numerous repeat clients and referrals, ensuring reliable solutions for both residential and commercial needs. We specialize in heating, cooling, plumbing, and tankless water heater installations, repairs, and maintenance, serving the greater Rochester region with urgency and professionalism.Our teams expertise extends to advanced systems like UV furnace lights, air purification, and sewer line repairs, combining modern technology with traditional work ethic. Available 24/7 for emergencies, we guarantee transparent communication, upfront pricing, and meticulous attention to detail on every job. With decades of collective experience, we remain dedicated to improving home comfort through energy-efficient solutions and personalized service. Whether addressing urgent repairs or planning system upgrades, our goal is to deliver peace of mind through dependable, long-lasting results.
Services
Air Conditioning
Heating
Plumbing
Tankless Hot Water
Boilers
Air Duct Cleaning
Details
- Year established: 2006
Highlights and features
- Family-owned since 2006 with 20+ years of combined HVAC/plumbing experience
- A+ BBB accredited with consistent 5-star customer reviews
- 24/7 emergency service for urgent heating, cooling, or plumbing issues
- Licensed, insured technicians specializing in modern and legacy systems
- Transparent pricing with no hidden fees or surprise charges
Associations and certifications
- Better Business Bureau (BBB)
What people say
Prompt service
Professional technicians
Transparent pricing
Reliable repairs
24/7 availability
Services
Air Conditioning
Napora provides comprehensive air conditioning installation, repair, and maintenance services for residential and commercial properties. Our technicians specialize in central air conditioners, window units, and energy-efficient cooling solutions. With 24/7 emergency availability, we ensure rapid response for system failures during peak summer months. Services include inspections, tune-ups, refrigerant recharging, and replacement of outdated units. Our team prioritizes energy efficiency and long-term reliability while maintaining competitive pricing for all cooling needs.
Heating
We offer full-service heating solutions including furnace installation, boiler maintenance, and emergency repair services. Our expertise covers traditional gas/electric systems and modern high-efficiency models. Technicians perform comprehensive diagnostics, component replacements, and seasonal maintenance to ensure optimal performance. Available 24/7 for urgent heating failures, we guarantee same-day service for critical system outages. Our team also specializes in steam furnace systems and commercial boiler installations for diverse heating requirements.
Plumbing
Napora delivers residential and commercial plumbing services ranging from leak repairs to complete system installations. Our capabilities include sewer line replacement, sump pump installation, pipe repairs, and fixture upgrades. Emergency services address burst pipes, clogged drains, and water heater failures with rapid response times. We specialize in both traditional and tankless water heater systems, offering maintenance plans to extend equipment lifespan while ensuring code compliance and safety standards.
Tankless Hot Water
Our tankless water heater services include expert installation, maintenance, and repair of on-demand hot water systems. We work with leading brands to provide energy-efficient solutions that eliminate standby heat loss. Technicians perform flow rate assessments, system sizing, and venting modifications to ensure optimal performance. Regular maintenance services prevent mineral buildup while extending equipment longevity. Available for both residential upgrades and new commercial installations, our team guarantees proper system integration with existing plumbing infrastructure.
Air Duct Cleaning
Professional air duct cleaning services improve indoor air quality and HVAC system efficiency. Our technicians use industrial-grade equipment to remove debris, allergens, and contaminants from residential and commercial ductwork. The process includes thorough cleaning of supply/return vents, air handlers, and HVAC components. Recommended every 3-5 years or after construction projects, this service enhances system performance while reducing allergy symptoms. We follow NADCA standards to ensure complete duct system sanitization.
People
Yuri Napora
Owner
Yuri Napora founded the company in 2006 with a commitment to exceptional service and technical expertise. With over 20 years of HVAC and plumbing experience, he personally oversees complex installations and emergency repairs. Known for his hands-on approach and 24/7 availability, Yuri ensures every job meets strict quality standards while maintaining transparent communication with clients.
Questions
What HVAC and plumbing services does Napora offer?
We provide full-service heating, cooling, and plumbing solutions including installations, repairs, maintenance, and 24/7 emergency services for residential and commercial properties.
Are your technicians licensed and insured?
Yes, all our technicians are fully licensed, insured, and trained to handle both modern and legacy HVAC/plumbing systems with professional expertise.
Do you offer emergency service outside regular hours?
Yes, we provide 24/7 emergency services for urgent heating, cooling, or plumbing issues with rapid response times during nights, weekends, and holidays.
What areas do you serve?
We primarily serve Rochester, Webster, Penfield, Victor, and Ontario, NY with prompt service across Monroe and surrounding counties.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau and have consistently received 5-star customer reviews since 2006.