Your Reliable Dry Cleaning Partner in Indianapolis
Grand Cleaners offers comprehensive dry cleaning and laundry services in Indianapolis and the surrounding areas. We pride ourselves on delivering exceptional customer service, meticulous craftsmanship, and eco-friendly practices. With decades of experience and a passionate team of professionals, we guarantee satisfaction every time.
What We Do
Our services extend far beyond the ordinary dry cleaning experience. We offer:
Dry Cleaning & Pressing
- State-of-the-art technology and eco-friendly solvents ensure the highest quality cleaning and environmental responsibility.
- Expert attention to detail on every garment, ensuring meticulous care for delicate fabrics and trims.
Specialized Services
- Wedding gown & formal attire: Preserving your special garments with meticulous attention to detail.
- Leather, suede & fur: Specialized cleaning and restoration services to protect your valuable items.
- Household items: From bedding to tablecloths, we handle all your household items with utmost care.
- Laundry services: Fresh and crisp shirts, delivered promptly and at competitive rates.
What Makes Us Different?
Our founder's deep-rooted knowledge and 30 years of experience in the dry cleaning industry ensure the highest quality and personalized service. We prioritize:
- Transparency and honesty: We provide clear pricing and straightforward communication.
- Customer-centric approach: We take the time to understand your needs and preferences.
- Eco-friendly practices: We prioritize environmental responsibility in our cleaning processes.
Join our growing community of satisfied customers who trust Grand Cleaners for all their laundry and dry cleaning needs!
Customer Experience
The customer experience at Grand Cleaners is a mixed bag, with some customers having an excellent experience and others encountering unprofessionalism and poor service.
Positive Aspects
Many customers praised the friendly and knowledgeable staff, citing excellent customer service, timely completion of orders, and reasonable prices. Some customers appreciated the use of smart technology, such as text notifications when orders are ready, and the ability to email receipts.
Negative Aspects
However, some customers had negative experiences, including unprofessional behavior, missing buttons on a cleaned robe, and poor customer service.
Quality of Service
The quality of service at Grand Cleaners is generally good, with many customers reporting clean and well-pressed clothes. Some customers appreciated the extra effort the staff put into restoring damaged or stained garments.
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