Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing Experts in Peoria Since 1949
Tom Smith Plumbing has been a trusted name in residential and commercial plumbing services since 1949. Founded by William R. Crowley and later acquired by Thomas J. Smith, our family-owned business has served the Peoria Tri-County area for over seven decades. We specialize in plumbing repairs, remodeling projects, and new installations, combining generational expertise with modern techniques. Our team of licensed plumbers delivers reliable solutions for both emergency and scheduled services, maintaining a commitment to quality and customer satisfaction. With a central location in Peoria Heights, we ensure prompt response times and comprehensive support for all plumbing needs. Our staff prioritizes clear communication, clean service practices, and transparent pricing, backed by a 30-day labor warranty and 90-day parts warranty.Through three generations of ownership, we have maintained our reputation for integrity, technical proficiency, and community-focused service. Whether addressing urgent plumbing failures or planning large-scale renovations, our experienced professionals provide tailored solutions that meet individual client requirements. Our computer-integrated systems track service history to ensure consistent quality, while fully stocked service vehicles enable efficient on-site repairs. This enduring dedication to excellence has earned us longstanding trust among Peoria residents and businesses.
Services
Water Heater Replacement
Drain Cleaning
Plumbing Remodeling
Sewer Repair
Gas Piping
Backflow Prevention
Fixture Installation
Frozen Pipe Repair
Repiping Services
Sump Pump Installation
Details
- Year established: 1949
Highlights and features
- Family-owned since 1949 with generational plumbing expertise
- Licensed professionals with modern diagnostic technology
- Free estimates for all residential and commercial projects
- 24/7 emergency service with rapid response times
- 30-day labor warranty and 90-day parts warranty
What people say
Quick response
Professional technicians
Quality workmanship
Reliable service
Knowledgeable staff
Services
Water Heater Replacement
We replace aging water heaters with energy-efficient tankless, gas, or electric models. Our technicians assess your household needs to recommend optimal solutions while maintaining budget considerations. With proper installation and manufacturer warranty coverage, our replacements improve efficiency and reduce long-term operating costs for residential properties.
Drain Cleaning
Our team clears blockages using advanced diagnostic tools and hydro-jetting technology. From minor clogs to complete sewer line obstructions, we resolve drainage issues without chemical damage. Preventative maintenance services help avoid future backups through regular system inspections and cleaning protocols for residential and commercial properties.
Plumbing Remodeling
We handle complete bathroom and kitchen plumbing renovations, including fixture replacement and layout modifications. Our services accommodate both aesthetic upgrades and functional improvements, working with major brands like Delta and Kohler. Licensed professionals ensure code compliance while optimizing water efficiency and system performance during remodeling projects.
Sewer Repair
Our technicians locate and repair sewer line damage using trenchless technology and traditional excavation methods. We address root intrusion, pipe collapse, and corrosion issues with durable solutions. Diagnostic camera inspections identify problem areas precisely, minimizing property disruption during repairs for residential and commercial clients.
Frozen Pipe Repair
We respond promptly to frozen pipe emergencies, thawing lines safely and repairing cracks or bursts. Preventative measures include insulation recommendations and winterization services. Our 24/7 emergency team handles urgent repairs to restore water flow and prevent property damage from frozen plumbing systems in residential properties.
People
Rob Smith
Owner
Third-generation plumbing professional with over 25 years of industry experience, overseeing daily operations and service quality assurance.
Derek Smith
Owner
Licensed master plumber managing technical operations and customer service standards for residential and commercial projects.
Gavin Welker
Office Manager
Coordinates service scheduling and client communications with 15+ years of administrative experience in the plumbing industry.
Nick Jeakins
Plumber
Certified journeyman plumber specializing in diagnostic repairs and new installations for both residential and commercial systems.
Justin Hanlin
Plumber
Experienced technician with expertise in emergency repairs and preventative maintenance for complex plumbing systems.
Questions
How can I prevent pipes from freezing during winter?
Insulate exposed pipes, leave faucets dripping slightly, open cabinet doors for warm air circulation, and drain outdoor lines when away.
What causes low water pressure and how is it fixed?
Clogged aerators or water softener issues commonly cause low pressure. We diagnose and resolve these through cleaning, repairs, or system adjustments.
What are signs of hidden water leaks?
Unexpectedly high water bills, damp wall patches, or musty odors indicate potential leaks. Our diagnostic tools pinpoint exact locations for repairs.
How does hard water affect plumbing systems?
Hard water creates scale buildup in pipes and fixtures. We install salt-based water softeners to prevent damage and maintain system efficiency.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency response for urgent plumbing failures with rapid technician dispatch to minimize property damage.
