Business Details
39 Years
experience
Emergency
services
Public Affairs Solutions in Chicago
For nearly four decades, Serafin Associates has established itself as a trusted partner in public affairs and strategic communications. Founded in 1987, our firm has guided clients through complex political and media landscapes while maintaining core values of integrity and client-first service. Our recent partnership with Mercury Public Affairs expands our national reach while preserving our bipartisan approach and Midwest roots. We specialize in crafting tailored communications strategies that connect clients with their audiences through media relations, reputation management, and advocacy.Our team combines deep local expertise with national strategic resources to deliver impactful solutions. With experience spanning political campaigns, crisis communications, and stakeholder engagement, we provide 24/7 support to private, public, and nonprofit sector clients. Our approach emphasizes authenticity, strategic foresight, and maintaining long-term relationships built on trust. We measure success by our clients' ability to achieve their communications objectives while navigating evolving public affairs environments.
Services
Public Relations
Crisis Communications
Media Strategy
Reputation Management
Advocacy Campaigns
Political Consulting
Details
- Year established: 1987
Highlights and features
- 40 years of bipartisan public affairs expertise
- National reach through Mercury Public Affairs partnership
- 24/7 crisis communications support available
- Client-centric approach prioritizing strategic listening
- Proven track record with political campaigns and media strategy
Services
Public Relations
We develop comprehensive PR strategies that shape public perception and enhance brand visibility. Our team crafts compelling narratives, secures media placements, and manages press relations to maintain consistent messaging across all platforms. With decades of media contacts and crisis management experience, we help clients navigate both routine communications and high-pressure situations while maintaining authentic audience connections.
Crisis Communications
Our crisis response framework prepares organizations for unexpected challenges while protecting their public image. We create proactive response plans, monitor potential threats, and provide real-time guidance during critical situations. The team specializes in maintaining stakeholder trust through transparent communication strategies that balance immediate response needs with long-term reputation preservation across traditional and digital media channels.
Advocacy Campaigns
We design and execute targeted advocacy initiatives that mobilize support for organizational objectives. Our approach combines grassroots engagement, stakeholder coalition building, and strategic messaging to influence public opinion and policy decisions. Through both digital and traditional outreach methods, we help clients effectively communicate their positions to key decision-makers and community stakeholders while maintaining ethical communication standards.
Questions
What industries do you serve?
We work with private sector businesses, nonprofit organizations, and public sector entities needing strategic communications support across various industries.
Do you handle national campaigns?
Yes, our partnership with Mercury Public Affairs provides national resources while maintaining our Midwest operational base.
How quickly can you respond to crises?
Our team provides 24/7 emergency communications support with immediate response protocols for urgent situations.
What makes your approach unique?
We combine local market expertise with national strategic resources through our bipartisan partnership model focused on client listening.
