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At Oxford Cleaners, we take pride in being a premier dry cleaner in Sugar Land, TX, dedicated to providing exceptional laundry and dry cleaning services to our valued customers. Our state-of-the-art facilities, equipped with modern technology, enable us to deliver high-quality services that meet the highest standards of cleanliness and hygiene.
Our Mission
Our mission is to ensure customer satisfaction and build meaningful relationships with all our clientele. We strive to create a hassle-free experience for our customers, offering convenient pickup and delivery services, as well as a 24-hour drop box for added convenience.
Our Services
We offer a comprehensive range of services, including:
- Laundry: From delicate fabrics to everyday clothes, we provide professional laundry services tailored to your needs.
- Dry Cleaning: Our eco-friendly dry cleaning process ensures your garments look their best, from delicate fabrics to wedding gowns.
- Alterations and Repairs: From hemming to size adjustments, our team of experts provides quick and reliable alteration services.
- Wedding Gown Preservation: We specialize in preserving your cherished wedding gown, ensuring it remains a treasured keepsake for years to come.
- Leather Cleaning: Our professional leather cleaning services restore your leather goods to their former glory.
What Sets Us Apart
What sets us apart is our commitment to quality, convenience, and customer satisfaction. Our team of experts works tirelessly to ensure every garment is cleaned to perfection, and our innovative drive-thru service makes it easy to drop off and pick up your laundry. We also recycle hangers, demonstrating our commitment to environmental sustainability.
Why Choose Us
Choose Oxford Cleaners for:
- Quick and reliable services
- Exceptional quality cleaning
- Convenient pickup and delivery options
- Eco-friendly practices
- Competitive pricing
Get to Know Us
At Oxford Cleaners, we're passionate about providing exceptional laundry and dry cleaning services that exceed your expectations. Our dedicated team is committed to building meaningful relationships with our customers, ensuring a hassle-free experience that leaves you feeling valued and satisfied.
Quality of Service
The quality of service at Oxford Cleaners has received mixed reviews. Some customers have reported positive experiences, praising the professionalism and attention to detail exhibited by the staff. Others, however, have reported negative experiences, citing issues with staining, shrinkage, and poor customer service.
Issues with Garment Care
Some customers have reported issues with garment care, including shrinkage of polo shirts and damage to a Hermes T-shirt. In one case, the owner of the damaged shirt was told that the issue was due to the quality of the fabric, rather than any mistakes made by the cleaner.
Pricing and Billing
There have been complaints about unclear pricing and billing practices, with one customer reporting that they were charged twice as much for the second batch of clothes as they were for the first.
Customer Service
Some customers have reported poor customer service, including rudeness and dishonesty from the owner. In one case, a customer was told that they would be reimbursed for a damaged shirt, but the owner later denied making this promise.
Positive Experiences
On the other hand, many customers have reported positive experiences with Oxford Cleaners, praising the staff's friendliness, professionalism, and attention to detail. Some have also appreciated the convenience of the service, including the ability to drop off and pick up clothes easily.
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