Business Details
34 Years
experience
Your Trusted Lexus Dealership in Kingsport, TN
Since 1992, Lexus of Kingsport has been the premier destination for luxury Lexus vehicles in Northeast Tennessee. Our dealership combines over three decades of expertise with a commitment to exceptional customer service, offering new and certified pre-owned Lexus models alongside comprehensive service and maintenance solutions. Our team of Certified Lexus Technicians ensures every vehicle receives precision care using genuine Lexus parts and specialized training. We provide complimentary amenities including loaner vehicles, pick-up/delivery services, and vehicle washes to enhance ownership experiences. Recognized nationally for sales and service satisfaction, we maintain state-of-the-art facilities featuring client lounges and advanced diagnostic technology.Our community involvement spans over 20 years of charitable contributions, reflecting our dedication to both customers and local causes. With locations serving Kingsport, Bristol, Greeneville, and Johnson City, we offer personalized assistance throughout the vehicle selection and ownership process. Our service policy guarantees lifetime privileges for Lexus owners, including free maintenance checks and priority scheduling. Through Lexus Electrified initiatives, we now offer all-electric vehicle options like the RZ 450e. Backed by Lexus' heritage of reliability, we maintain comprehensive service records accessible nationwide for customer convenience.
Services
Vehicle Sales
Service Maintenance
Parts Supply
Certified Pre-Owned
Financing Options
Loaner Vehicles
Pickup/Delivery
Battery Checks
Tire Services
Diagnostic Inspections
Details
- Year established: 1992
Highlights and features
- We employ Certified Lexus Technicians trained exclusively on Lexus vehicles
- Our service policy includes lifetime complimentary pick-up/delivery and loaner vehicles
- We maintain top national rankings for sales and service satisfaction
- Our facilities feature advanced diagnostic technology and client lounges
- We've served the community with charitable contributions for over 20 years
What people say
Certified technicians
Complimentary loaners
Lifetime service privileges
Community involvement
Vehicle washes included
Services
Vehicle Sales
Lexus of Kingsport offers comprehensive vehicle sales services featuring the complete lineup of new Lexus models and certified pre-owned vehicles. Our Master Certified Sales Consultants provide personalized guidance through every model's features and financing options. With inventory access to popular models like the RX, ES, and NX series, we help customers find vehicles matching their lifestyle needs while maintaining transparent pricing and ownership benefits.
Service Maintenance
Our factory-authorized service center provides scheduled maintenance and repairs performed by Certified Lexus Technicians using genuine parts. Services range from routine oil changes and tire rotations to complex diagnostics and transmission work. The Lexus Complimentary Maintenance program covers first services for new owners while lifetime privileges include free pick-up/delivery and vehicle washes during service visits.
Parts Supply
We supply genuine Lexus parts through our Parts Department staffed by Master Certified Technicians. Available components include maintenance items like filters and fluids alongside performance parts for customization. Our inventory ensures proper fitment for all Lexus models while technical specialists assist with part identification and ordering for both professional mechanics and DIY customers.
Certified Pre-Owned
The L/Certified by Lexus program offers pre-owned vehicles with rigorous inspection standards and warranty coverage. Each certified vehicle receives reconditioning by Master Certified Technicians and includes complimentary scheduled maintenance for two years. This program provides luxury vehicle access with affordability while maintaining Lexus' reliability standards through detailed service history documentation.
Financing Options
Our Finance and Insurance department offers tailored financing solutions for new and pre-owned vehicle purchases. Certified financial specialists help customers explore loan terms, lease agreements, and insurance packages. With relationships to multiple lenders, we provide competitive rates while simplifying the approval process through our streamlined application system.
People
Chuck Finley
Sales Ambassador
With extensive product knowledge, Chuck assists customers in understanding Lexus vehicle features and ownership benefits while providing personalized service throughout the purchasing process.
Dustin Campbell
General Sales Manager
Dustin oversees sales operations and team performance, ensuring customers receive expert guidance during vehicle selection and purchase negotiations.
Melvin Shaffer
Service Director
As Service Director, Melvin manages the certified technician team to maintain high service standards and timely completion of maintenance and repair work.
Tori Starnes
Master Certified Service Manager
Tori coordinates service operations and customer care initiatives, ensuring technical excellence and satisfaction through our complimentary service amenities.
Brandon Cressell
Parts Manager
Brandon leads parts inventory management and technical support, helping customers identify genuine Lexus components and accessories for their vehicles.
Questions
What new Lexus models are available?
We stock the complete Lexus lineup including RX, ES, NX, LX, and IS models, plus the all-electric RZ 450e. Current inventory details are available online.
Do you service all Lexus models?
Yes, our Certified Lexus Technicians service all model years and trim levels using genuine parts and specialized diagnostic equipment.
What financing options exist?
We offer competitive loan programs, lease agreements, and special financing for qualified buyers through multiple lending partners.
Are service appointments available online?
Yes, schedule service through our website or contact us directly during business hours for urgent needs.
What complimentary services are offered?
We provide free pick-up/delivery, loaner vehicles, and vehicle washes for all service customers throughout ownership.
Do you have certified pre-owned vehicles?
Yes, our L/Certified inventory includes thoroughly inspected pre-owned Lexus models with extended warranty coverage and maintenance programs.
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