Business Details
Your Trusted Ford Dealership in Johnson City, TN
Johnson City Ford has been the premier Ford dealership serving Johnson City, TN, and the surrounding communities of Kingsport and Bristol for over a decade. Our commitment to customer satisfaction is reflected in our 8-time consecutive Ford Presidents Award recognition, the highest honor a Ford dealership can achieve. We offer an extensive selection of new and used vehicles, including popular models like the F-150, Explorer, and Bronco, alongside a certified pre-owned program with lifetime warranties. Our state-of-the-art service center features factory-trained technicians and genuine OEM parts, ensuring your vehicle receives expert care.With partnerships across 25+ lenders, we provide personalized financing solutions, including zero-down options and competitive rates. Our virtual buying experience, at-home test drives, and complimentary delivery services redefine convenience in automotive retail. Backed by a Lifetime Warranty covering unlimited time and miles across the U.S. and Canada, we prioritize transparency, affordability, and community trust in every transaction.
Services
New Vehicles
Used Cars
Auto Repair
Financing
Parts Sales
Highlights and features
- Awarded Ford's Presidents Award 8 years consecutively for excellence in sales and service.
- Offer a Lifetime Warranty covering unlimited time and miles across the U.S. and Canada.
- Partner with 25+ lenders to provide personalized financing solutions for all credit types.
- Maintain the largest Ford inventory in East Tennessee with over 500 new and used vehicles.
- Provide virtual buying, at-home test drives, and complimentary vehicle delivery.
What people say
Knowledgeable sales team
Competitive financing options
Award-winning service center
Largest Ford inventory
Lifetime warranty coverage
Services
New Vehicles
Johnson City Ford offers the latest Ford models, including the F-150, Explorer, and Mustang, with cutting-edge technology and warranties. Our sales team provides transparent pricing and personalized guidance to help customers find the perfect vehicle. Competitive financing and exclusive incentives ensure value for every buyer.
Used Cars
Our certified pre-owned inventory includes rigorously inspected vehicles with remaining factory warranties and lifetime coverage options. Customers benefit from detailed vehicle history reports and price-matching guarantees. The selection spans affordable sedans to rugged trucks for diverse needs.
Auto Repair
Factory-trained technicians perform maintenance and repairs using genuine Ford parts. Services include oil changes, brake replacements, and diagnostics, with monthly specials for cost savings. Complimentary pickup/drop-off and mobile service options enhance convenience for busy owners.
Financing
We offer tailored financing through 25+ lenders, including zero-down and subprime options. Our team secures competitive APRs and flexible terms, even for self-employed or first-time buyers. Gap insurance and lease-to-own programs provide added financial security.
Parts Sales
Genuine Ford parts are available for all models, with in-stock items ready for immediate pickup or delivery. Our parts department assists with accessories, warranties, and installation guidance. Online ordering and price-matching ensure affordability for every repair need.
People
Ed Johnson
General Manager / Managing Partner
Ed Johnson leads Johnson City Ford with over 20 years of automotive industry experience, prioritizing community engagement and customer satisfaction. His leadership has driven the dealership to eight consecutive Ford Presidents Awards.
Glen Layfield
General Sales Manager
Glen Layfield oversees sales operations with a focus on transparency and customer-first service. His team has maintained Johnson City Ford's status as East Tennessee's top Ford volume dealer for 12 years.
Doug Still
Finance Manager
Doug Still specializes in securing financing solutions for diverse credit profiles, working with 25+ lenders to ensure competitive rates and zero-down options for Johnson City Ford customers.
Ronnie Davis
Parts & Service Director
Ronnie Davis manages the service and parts departments, ensuring access to genuine Ford components and certified technicians. His team maintains the dealership's reputation for expert maintenance and repairs.
Kelli Greer
Receptionist
Kelli Greer coordinates customer inquiries and appointments, serving as the first point of contact for Johnson City Ford's award-winning service. Her team ensures seamless communication across departments.
Questions
Does Johnson City Ford sell used cars?
Yes, we offer a large selection of certified pre-owned vehicles with lifetime warranties and price-matching guarantees.
Can I finance a vehicle with bad credit?
Yes, our finance team works with 25+ lenders to provide options for all credit types, including subprime and zero-down financing.
What service hours are available?
Our service department operates Monday-Friday 7:30 AM-5:30 PM and Saturday 8 AM-4 PM. Closed Sundays.
Do you offer vehicle delivery?
Yes, we provide complimentary pickup and delivery for vehicle purchases and service appointments.
Are there online purchasing options?
Yes, our virtual buying experience allows you to complete paperwork from home and schedule at-home test drives.
What warranties are available?
New vehicles include a Lifetime Warranty. Certified pre-owned vehicles receive powertrain coverage for as long as you own the car.
