Business Details
Your Trusted Pet Care Destination in Suwanee, GA
At Twissted Whiskers Pet Hotel, we pride ourselves on providing a safe, nurturing, and playful environment for pets of all breeds and sizes. Our comprehensive services include premium boarding, spa treatments, and social playtimes designed to ensure your pet's physical and emotional well-being. With over a decade of dedicated experience in pet care, our team combines specialized expertise in animal behavior with a deep commitment to creating a home-away-from-home atmosphere.We maintain rigorous safety protocols and continuously update our facilities to meet the highest industry standards, ensuring every pet receives personalized attention and care. Our reputation as a trusted leader in pet hospitality is built on thousands of satisfied clients who value our transparent communication, ethical practices, and unwavering dedication to animal welfare.
Services
Pet Grooming
Dog Boarding
Feline Boarding
Spa Services
Play Groups
Special Care Program
Highlights and features
- We offer 24/7 monitored pet care environment with trained staff
- Our playgroups are organized by temperament and size for safety
- All staff members complete certified pet care training programs
- We maintain 100% transparency with real-time pet activity updates
- Our facility features climate-controlled accommodations for all seasons
Services
Pet Grooming
Our professional grooming services include bathing, coat trimming, nail clipping, and ear cleaning. We use premium pet-safe products and offer breed-specific styling. Our groomers are certified in handling pets with special needs and anxiety.
Dog Boarding
We provide climate-controlled boarding suites with multiple play sessions daily. All packages include feeding, medication administration, and real-time activity updates. Our staff monitors pets 24/7 for health and comfort.
Play Groups
Structured socialization sessions organized by size and temperament. Our play areas feature obstacle courses and interactive toys. Supervised by trained staff to ensure safe, positive interactions and energy release.
Special Care Program
Tailored care for senior pets, recovering animals, and those with special needs. Includes medication management, dietary monitoring, and gentle exercise programs. Staffed by caregivers trained in veterinary assistance.
Concierge Service
Door-to-door pet transportation for boarding guests. Includes secure crates and climate-controlled vehicles. Available for scheduled drop-offs and pickups within our service area.
Questions
What does a typical day look like for boarded pets?
Boarded pets receive multiple play sessions daily in our supervised play areas, nutritious meals at scheduled times, and individualized attention from our caregivers.
Are grooming services available for all pet types?
We groom dogs, cats, and small animals with specialized care for different coat types and breed-specific requirements using professional-grade equipment.
How do you handle pets with special dietary needs?
We accommodate special dietary requirements with refrigerated storage for prescription foods and follow strict feeding protocols as specified by owners.
Can I tour the facility before booking?
Yes, we offer guided tours during regular business hours. Please schedule an appointment to ensure availability of our staff for a comprehensive walkthrough.
What vaccination records are required for boarding?
We require proof of rabies, distemper, and bordetella vaccinations. All documentation must be current and provided by a licensed veterinarian.
How do you handle pet emergencies?
While we don't provide veterinary care, we have immediate access to emergency clinics and maintain a response protocol for contacting owners and transporting pets when needed.
