Business Details
28 Years
experience
Emergency
services
Atlanta's Premier Pet Sitting & Dog Walking Service
Buckhead Pet Pals is Atlanta's premier pet sitting and dog walking service, proudly serving the community since 1998. As a locally owned and operated business, we prioritize personalized care, matching each pet with the ideal sitter based on their unique needs and your home's location. Our dedicated team of over 70 professional pet sitters undergoes rigorous background checks and training to ensure the highest standard of service. Recognized by Atlanta Magazine, Jezebel Magazine, and Best of Smyrna, we combine over 27 years of experience with a commitment to innovation, including our proprietary Precise Pet Care Mobile App for real-time updates. We emphasize transparency, reliability, and compassionate care, treating every pet as if they were our own.Our comprehensive services include daily visits, overnight stays, midday walks, and specialized care for senior or special-needs pets. Our owner, Shannon Centola, remains actively involved in daily operations, maintaining the company's founding principles of trust, integrity, and exceptional service. With customizable options and flexible scheduling, we accommodate diverse client needs while maintaining a strong focus on pet safety and well-being. Our detailed visit protocols ensure consistency, including feeding, hydration, waste management, and personalized attention, while our 24/7 emergency support provides peace of mind for pet owners.
Services
Dog Walking
Cat Sitting
Overnight Care
Pet Visits
Senior Pet Care
Hotel Visits
Exotic Pet Care
Meet & Greet
Dog Runs
Details
- Year established: 1998
Highlights and features
- We offer 27+ years of proven expertise in professional pet care services
- Our pet sitters undergo extensive background checks and specialized training
- Customized matching of pets with experienced neighborhood-based caregivers
- Recognized as Atlanta's best by multiple local publications and awards
- 24/7 customer support with real-time visit notifications via mobile app
What people say
Unmatched customer service
Caring and dependable
Consistent and reliable
Professional and invaluable
Peace of mind
Services
Dog Walking
Our midday dog walks provide essential exercise and socialization for Atlanta pets while owners are away. Each visit includes water refreshment, training reinforcement, and personalized attention. Clients receive detailed journals and photos documenting every walk. We offer customizable packages with 20-60 minute options, maintaining consistent walkers when possible while ensuring reliable backup. All routes emphasize neighborhood exploration, scent stimulation, and safe social interaction while following specific client instructions.
Cat Sitting
Specialized cat care services include feeding, playtime, litter box maintenance, and affectionate companionship. Our experienced feline specialists accommodate shy pets while providing structured visits at preferred times. Available services range from 30-minute check-ins to extended overnight stays with medication administration capabilities. We maintain strict hygiene protocols and provide real-time updates through our mobile app. Our anytime visit option adapts to free-feeding schedules while preserving consistent care delivery.
Overnight Pet Care
Professional overnight stays combine comprehensive pet care with home maintenance services. Each 11-hour visit includes evening and morning walks, feeding, medication administration, and household duties like mail collection. Our trained caregivers provide continuous supervision while maintaining detailed care logs. Special accommodations for puppies, senior pets, and special-needs animals include additional monitoring and emergency protocols. All overnight providers complete extensive background verification and training.
Senior Pet Care
Comprehensive care programs for aging pets include medication administration, mobility assistance, and specialized feeding schedules. Our caregivers receive specific training for administering injections and managing chronic conditions. Services feature early morning and late-night visits for medication timing, with detailed health monitoring reports for owners. We maintain strict protocols for emergency response, including pre-arranged veterinary care coordination and client authorization procedures for critical interventions.
Dog Runs
High-energy activity sessions provide intense physical stimulation for active pets through neighborhood running routes. Conducted by experienced handlers trained in canine exercise physiology, these 30-minute sessions occur during safe temperature windows. Summer services are limited to early morning and evening hours to prevent heat exposure. We maintain strict safety protocols including leash control and route selection based on pet temperament and physical capabilities.
People
Shannon Centola
Owner
Founder of Buckhead Pet Pals in 1998 after discovering a lost dog during a career transition. Developed Atlanta's premier pet service with 70+ professional caregivers. Recognized by Atlanta Magazine three times and Jezebel Magazine for exceptional service. Maintains active daily involvement while balancing family life with husband Mike and children Michael and Liv.
Mike Centola
Co-Founder
Joined the business after meeting Shannon through a client connection. Provides strategic support while maintaining family priorities. Actively contributes to the company's growth while supporting community initiatives through local partnerships and business development activities.
Questions
How do I schedule pet care services?
Create an account in our Precise Pet Care Mobile App, select your required services, and complete the secure booking process. Our system requires 48-hour notice for standard bookings.
What payment methods do you accept?
We accept Visa and MasterCard for all services. Payments process automatically 3 days before service starts, with holiday bookings charged 2 weeks in advance.
Are emergency services available?
Yes, we provide 24/7 emergency support including late-night visits at $39 per visit, with guaranteed backup sitter availability for unexpected schedule changes.
How are pet sitters selected?
Our caregivers complete background checks, training, and neighborhood matching based on pet type, breed, and specific care requirements to ensure optimal pet-sitter compatibility.
What happens during extreme weather?
We implement safety protocols during hazardous conditions, including visit modifications and indoor activity alternatives, while maintaining essential care delivery through our inclement weather plan.
Do you care for exotic pets?
Yes, our specialists provide care for birds, fish, and small caged animals with multiple daily visits available, ensuring proper feeding and habitat maintenance during client absences.
