Repairing San Francisco's soles since 1900
Sunset Shoe Repair is a renowned full-service leather shop in San Francisco's charming Inner Sunset district, dedicated to providing high-quality shoe repair, shoe cleaning, and leather repair services to the community for over 120 years. Our experienced team of skilled craftsmen takes pride in repairing and restoring your favorite shoes, boots, handbags, luggage, and any type of leather article to its original state.
Our Services
At Sunset Shoe Repair, we offer a wide range of services designed to cater to your leather goods needs. From replacing soles and heels to patching up areas, our expertise in shoe and boot repair will breathe new life into your old shoes. Our shoe cleaning service is meticulous, ensuring that every inch of your shoes is polished to perfection. Additionally, we specialize in crafting handmade wallets, handbags, luggage, belts, and custom leather goods using fine Italian leather at our San Francisco workshop.
Our Commitment
Our commitment to quality and customer satisfaction has earned us a reputation as one of San Francisco's oldest and most trusted leather shops. Our team is dedicated to providing exceptional service, ensuring that every customer leaves our store satisfied with their repair or custom order. Whether you need a quick shoe cleaning or a more complex leather repair, we are here to help.
Custom Leather Goods
If you have a specific design in mind or a photograph of the leather article you would like created, we can fulfill your custom order to exact standards. Our turnaround time is typically 15 to 20 days, and we are committed to delivering handcrafted leather goods that exceed your expectations.
Quality of Work
The quality of work at Sunset Shoe Repair is a major concern for many customers. Some reviewers praised the shop's ability to restore their shoes to like-new condition, while others were disappointed with the poor quality of work, citing issues such as messy repairs, inconsistent results, and damaged items.
Customer Service
Many reviewers complimented the shop's friendly and helpful staff, who were described as kind, sweet, and welcoming. However, some customers had negative experiences, reporting unprofessional behavior, excuses, and a lack of accountability.
Prices and Value
Prices were generally considered fair, especially considering the quality of work. However, some reviewers noted that prices were going up, and the value for money was not always consistent.
Recommendations
Some reviewers highly recommend Sunset Shoe Repair, citing exceptional attention to detail, fair prices, and excellent customer service. Others, however, warned against using the shop due to poor quality work and unprofessional behavior.
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