At Village Shoe Shop, we offer expert services such as custom orthotics, shoe and boot repair, luggage and purse repair, and leather and fabric dying. We also offer custom-made shoes and orthotics to address lower extremity disorders. Our staff will evaluate the condition of your shoes and repair with brand new materials. In addition to replacing soles and heels, we also clean shoes, do boot tapering, replace straps, elastics, waterproofing, lower heels, calf length & width stretching, back lining, reset heels, replace shanks, or dye shoes. We also repair handbags, luggage, and more, including cleaning, reattaching, shortening & replacing straps, shortening belts, adding belt holes, replacing zippers & sliders, and repairing rips. We also carry many shoe care products.
Customers rave about the shop's dedication to their work, excellent customer service, and attention to detail, with many praising the staff's ability to revive worn-out shoes and provide personalized recommendations.
Some customers have experienced issues with communication, including unrealistic expectations and disputes over returns. One customer was told that their shoes were too worn to return, while another was forced to argue with the shop to receive a refund.
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