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Compassionate Care for a Lifetime of Health and Happiness

At Brandon Animal Hospital, we are dedicated to providing top-notch veterinary care to pets and their owners in Roanoke, Virginia, and surrounding areas. Our team of experienced veterinarians and staff are committed to promoting responsible pet ownership, preventative health care, and educational opportunities for our clients.

Our Mission

Our mission is to provide quality veterinary services to our patients in a compassionate, competent, practical, and caring manner. We strive to educate our clients on preventative veterinary medicine, providing them with the knowledge to keep their pets healthy. We aim to provide clear expectations of treatment choices and resources available to our clients, guiding them in making informed decisions about their pet's care.

Our Services

Your pet is an important part of your family, and when they're ill, you want the best medical care available. At Brandon Animal Hospital, we offer a range of services to cater to your pet's needs. From wellness exams and vaccinations to diagnostics and surgical procedures, our hospital is equipped to provide high-quality care. Our services include:

  • Wellness examinations and vaccinations
  • Puppy and kitten care
  • Senior pet care
  • Physical rehabilitation
  • Laser therapy
  • In-house laboratory services
  • Boarding
  • Microchipping
  • Dental care
  • Surgery
  • Digital radiographs (X-rays)
  • Digital dental radiographs (X-rays)
  • Online pharmacy
  • Parasite prevention
  • Hospice and euthanasia services

Meet Our Veterinarians

Our team of veterinarians is dedicated to providing exceptional care to your pets. Meet our veterinarians:

  • Dr. Lisa Wilson, DVM, CCRT - Owner and Veterinarian
  • Dr. Ann Marie Conner, DVM - Associate Veterinarian
  • Dr. Derek O'Dell, DVM, FFCP - Associate Veterinarian

COVID-19 Response

At Brandon Animal Hospital, we are committed to minimizing the spread of coronavirus and other infectious pathogens. We follow State, Federal, and CDC guidelines to ensure a safe environment for our clients and staff. Currently, face masks are optional, and we ask clients to call or text upon arrival to reduce crowding in our lobby.

Reviews
Positive: The hospital's caring and compassionate staff, doctors, and veterinarians provided a positive experience for many pet owners.
Negative: Some reviewers experienced poor communication, unprofessional behavior, and disappointment with cremation services.

Overall Experience

The majority of reviewers have had a positive experience at Brandon Animal Hospital, praising the caring and compassionate staff, doctors, and veterinarians. Many reviewers appreciated the hospital's willingness to accommodate same-day emergency appointments and their honesty in explaining the prognosis and treatment options.

Praise for Doctors and Staff

Multiple reviewers praised specific doctors, including Dr. Wilson, Dr. O'Dell, and Dr. Nelson, for their kindness, empathy, and thoroughness. The staff was also commended for their friendliness, helpfulness, and ability to communicate effectively with pet owners.

Caring and Empathetic

Reviewers noted that the hospital's staff and doctors showed empathy and compassion during difficult situations, such as when a pet's condition was terminal or when owners had to make difficult decisions.

Convenience and Communication

Some reviewers appreciated the hospital's convenient communication methods, such as text messages, and the ability to accommodate busy schedules.

Negative Experiences

One reviewer had a negative experience, citing unprofessional behavior and poor communication from the hospital. Another reviewer was disappointed with the cremation services provided by a third-party vendor.

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