Business Details
Emergency
services
Trusted Damage Restoration Services in Knoxville, TN
At Servpro, we are your local neighbors in disaster restoration, proudly serving Knoxville's communities including Rocky Hill, Sequoyah Hills, and South Knoxville. With deep roots in East Tennessee, we specialize in water damage restoration, fire cleanup, mold remediation, and storm recovery, combining technical expertise with a personalized approach. Our team understands the unique challenges of local weather patterns and residential structures, ensuring rapid response and precise solutions for both residential and commercial properties.Backed by years of experience and industry-leading equipment, we prioritize restoring not just physical spaces but also peace of mind, treating every property as if it were our own. Our commitment to community, speed, and quality has made us a trusted partner for homeowners and businesses facing unexpected disasters.
Services
Water Damage Restoration
Fire & Smoke Cleanup
Mold Remediation
Storm Recovery
Commercial Restoration
Specialty Cleaning
Highlights and features
- We offer 24/7 emergency response for immediate disaster relief.
- Our crews are trained in advanced water extraction and mold remediation techniques.
- Locally-based team understands Knoxville's weather and structural challenges.
- Proven track record restoring over 660 properties in the region.
- Neighborly service combined with industry-certified expertise.
What people say
Great job every time
Excellent Service!
Very professional
Awesome service
Completely satisfied
Services
Water Damage Restoration
We specialize in rapid water removal and structural drying for burst pipes, flooding, and storm damage. Using industrial-grade equipment, we prevent mold growth and restore properties to pre-loss condition. Our technicians respond within hours to minimize damage and ensure safety.
Fire & Smoke Cleanup
Our team removes soot, smoke residue, and odors while repairing structural damage from fires. We employ HEPA filtration and thermal fogging to ensure air quality. From charred walls to water-damaged belongings, we handle full-scale recovery for homes and businesses.
Mold Remediation
We identify and eliminate mold infestations using containment barriers and antimicrobial treatments. Our process includes moisture source elimination to prevent recurrence. Certified technicians safely dispose of contaminated materials while preserving structural integrity.
Storm Recovery
We repair properties after tornadoes, floods, and ice storms, including roof tarping and board-up services. Our crews handle debris removal, structural drying, and insurance documentation. Available 24/7 for emergency stabilization and long-term restoration.
Commercial Restoration
Tailored solutions for businesses affected by disasters, minimizing downtime with priority on critical operations. We coordinate with insurance providers and offer after-hours work to maintain productivity. Services include document drying, equipment decontamination, and facility reconstruction.
People
John A. Greenway
Co-Owner
John A. Greenway co-owns Servpro of Rocky Hill, bringing decades of restoration experience to Knoxville. He oversees operations and ensures adherence to industry standards while maintaining community partnerships.
Kristina L. Greenway
Co-Owner
Kristina L. Greenway co-founded Servpro of Sequoyah Hills, focusing on client relations and service quality. Her leadership emphasizes compassionate, efficient disaster recovery tailored to local needs.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are you available after hours?
Yes, we provide 24/7 emergency response for immediate disaster recovery needs.
Do you work with insurance companies?
Yes, we assist with insurance documentation and claims processing to streamline your recovery.
How quickly can you respond to an emergency?
Our Knoxville-based crews typically arrive within 2-4 hours of initial contact for urgent situations.
What areas do you serve?
We cover Knoxville, Rocky Hill, Sequoyah Hills, South Knoxville, and surrounding East Tennessee communities.
