Business Details
17 Years
experience
Emergency
services
Your Trusted Partner for IT Services in Rochester, NY
Dragon Computer Tech has been serving the greater Rochester, NY region since 2009 as a family-owned and operated technology solutions provider. Our team specializes in computer repair, networking, and IT services for both PC and Apple products, offering free estimates and transparent pricing. With over a decade of experience, we provide responsive troubleshooting, hardware/software upgrades, and data recovery services tailored to individual and business needs. Our expertise extends to printer repair, video surveillance installation, and system administration, ensuring comprehensive technical support. We prioritize minimizing technological downtime through swift repairs and preventive maintenance.Certified technicians handle complex networking challenges, from wireless connectivity to security firewall implementation. As a certified reseller for major printer brands, we service all leading office equipment. Our 24/7 system administration services support businesses requiring continuous uptime. Customer testimonials highlight our honesty, affordability, and personalized approach, with clients praising our ability to resolve urgent technical issues efficiently. We serve Rochester and Irondequoit residents, businesses, and property managers, maintaining a reputation for reliable, no-nonsense service.
Services
Computer Repair
Networking Services
Printer Repair
Video Surveillance Installation
System Administration
Data Recovery
Wireless Network Setup
Security Camera Installation
Hardware Upgrades
Remote Repairs
Details
- Year established: 2009
Highlights and features
- We offer over a decade of experience in local computer repair and IT services.
- Our team provides free estimates with transparent pricing for all services.
- Certified technicians handle both PC and Apple product repairs with expertise.
- We guarantee 24/7 system administration support for business continuity.
- Our technicians deliver same-day repairs and personalized technical education.
What people say
Fast repairs
Affordable rates
Patient technicians
Same-day service
Honest assessments
Services
Computer Repair
Our certified technicians diagnose and repair PC and Apple devices, including laptops, desktops, and LCD screens. We handle hardware replacements, software troubleshooting, and virus removal. With same-day service available, we restore functionality to devices critical for personal and professional use.
Networking Services
We design and install wired/wireless networks for homes and businesses, including security firewall implementation. Our team troubleshoots connectivity issues and upgrades existing infrastructure to ensure reliable, high-speed connectivity for modern work environments.
Printer Repair
Specializing in major brands like HP, Canon, and Brother, we repair and maintain office printers and scanners. Our services include part replacements, network configuration, and performance optimization to minimize business downtime caused by printing equipment failures.
Video Surveillance Installation
We install and upgrade CCTV systems for residential and commercial properties. Our solutions include wireless monitoring, remote access via mobile devices, and system design tailored to specific security requirements for 24/7 property protection.
System Administration
Our 24/7 system administration services maintain business computer networks through proactive monitoring, software updates, and emergency troubleshooting. We configure user accounts, implement security protocols, and ensure continuous system operation for organizations requiring reliable IT infrastructure.
Questions
What computer brands do you repair?
We repair all major PC and Apple products, including laptops, desktops, and peripheral devices.
Do you offer emergency repair services?
Yes, our 24/7 system administration and emergency repair services address urgent technical issues at any time.
Are your technicians certified?
Our team includes certified professionals with expertise in both PC and Apple product repairs and network management.
Do you service office equipment?
Yes, we repair printers, scanners, and networking equipment from major brands like HP, Canon, and Brother.
What areas do you serve?
We primarily serve Rochester and Irondequoit, NY, with both on-site and remote technical support options.
Do you provide free estimates?
Yes, we offer free diagnostics and transparent cost estimates before beginning any repair work.
