Business Details
11 Years
experience
Emergency
services
Your Trusted IT Partner in Naples
Naples Computer Support was founded in 2015 by Michael and Lois McIntyre, who have dedicated their careers to the IT industry since 1984. Our team brings decades of hands-on experience in computer repair, technical support, and project management, having worked with industry leaders like Wang Laboratories and Kaiser Permanente Hospitals. We specialize in providing comprehensive IT solutions for both home users and small businesses, including hardware and software upgrades, server maintenance, and mobile-optimized website design. Our commitment to lifelong learning ensures we stay at the forefront of technological advancements, with certifications such as Project Management from UC Berkeley. We operate with core values of honesty, reliability, and professionalism, backed by a $1,000,000 liability insurance policy for both general and professional coverage.Our services are designed to deliver precision on the first attempt, minimizing downtime and maximizing efficiency for our clients. Whether addressing computer malfunctions, optimizing network systems, or creating modern web presences compliant with Google's mobile standards, we prioritize clear communication and transparent processes. Our focus on customer satisfaction has earned us recognition through platforms like Google, Yelp, and Thumbtack. As a licensed and insured company, we combine technical expertise with a personalized approach to meet the evolving needs of our community. Our philosophy of 'Do it Right The First Time' reflects our dedication to excellence in every project we undertake.
Services
Computer Repair
Network Support
Website Design
Project Management
Mobile Optimization
Details
- Year established: 2015
Highlights and features
- We have over 35 years of combined IT experience since 1984.
- Our team includes a UC Berkeley-certified project management specialist.
- We guarantee first-time fixes with a 'Do it Right' philosophy.
- We offer mobile-optimized website design compliant with Google standards.
- We maintain $1,000,000 liability insurance for client protection.
What people say
Honest, trustworthy professional
Quality of work
Quick response time
Mobile-optimized websites
Liability insurance coverage
Services
Computer Repair
We diagnose and fix hardware/software issues for desktops, laptops, and servers. Our technicians perform RAM upgrades, hard drive replacements, and malware removal. Clients benefit from reduced downtime and extended device lifespan through our precision repairs.
Network Support
Our team manages business network upgrades, server maintenance, and POS system repairs. We ensure secure, efficient data flow for small businesses. Clients receive customized solutions that improve operational reliability and technical infrastructure stability.
Website Design
We create mobile-optimized websites using Wix.com templates. Services include domain registration, hosting setup, and custom design. Clients gain modern online presences compliant with Google's mobile standards, enhancing search visibility and user experience.
Project Management
Led by UC Berkeley-certified manager Michael McIntyre, we develop customized project plans for technology implementations. Our systematic approach ensures timely execution with risk mitigation, delivering structured solutions for complex IT initiatives.
Mobile Optimization
We adapt websites for optimal mobile performance. Services include layout adjustments, speed optimization, and cross-device testing. Businesses benefit from improved Google search rankings and enhanced user engagement across smartphones and tablets.
People
Michael McIntyre
Owner & IT Project Manager
Certified project manager with UC Berkeley training. 30+ years IT experience at Kaiser Permanente and Wang Laboratories. Specializes in technical solutions and business systems optimization.
Lois McIntyre
Co-Owner
Former Chevron Corporation IT professional with 25+ years corporate experience. Focuses on client relations and operational excellence. Committed to ethical business practices and community service.
Questions
What IT services do you offer for small businesses?
We provide server maintenance, network upgrades, POS system repairs, and cybersecurity solutions tailored for small businesses.
How experienced are your technicians?
Our team has over 35 combined years of IT experience, including hospital systems management and corporate technology training.
Do you create mobile-friendly websites?
Yes, we design websites compliant with Google's mobile standards using Wix.com, ensuring optimal performance on all devices.
Are you available for emergency repairs?
We offer prompt emergency response for critical computer failures affecting business operations or personal use.
What website design costs should I expect?
Basic sites start at $300, with annual hosting costs $4.08-$24.92/month and domain registration at $14.95/year.
Do you provide project management services?
Yes, our certified project manager develops customized plans for technology implementations with risk assessment and timeline planning.
