Business Details
14 Years
experience
Your Trusted Partner for IT Solutions in Cape Coral
Established in 2012, Sharktek Consulting has built a reputation as a leader in virtually hosted VoIP solutions, delivering innovative communication technologies to businesses nationwide. Our team combines deep expertise in telecommunications and cloud infrastructure to provide scalable, cost-effective services tailored to modern business needs. We prioritize long-term client relationships through exceptional support, transparent pricing, and continuous technological advancements. With headquarters in Cape Coral, Florida, we serve clients across all 50 states, offering solutions that include voice systems, online faxing, and call analytics. Our commitment to quality is reflected in our 24/7 customer support, month-to-month billing flexibility, and redundant fail-over systems ensuring uninterrupted service.By eliminating traditional hardware requirements and contract lock-ins, we empower businesses to adapt their communication infrastructure as they grow. Our cloud-based platform enables real-time management through an intuitive web portal currently in development, while features like voicemail transcription and multi-location presence tools enhance operational efficiency. Through rigorous cost analysis and competitive pricing strategies, we guarantee businesses access to enterprise-grade technology at affordable rates. Our approach emphasizes reliability, with security protocols protecting all digital transactions and data transfers. As industry demands evolve, our focus remains on delivering cutting-edge solutions that simplify business communications while maximizing return on investment.
Services
VoIP Solutions
Online Faxing
Call Tracking
Cloud Phone Systems
Virtual Numbers
Voicemail Transcription
Multi-location Support
Call Analytics
Fail-over Redundancy
Presence Tools
Details
- Year established: 2012
Highlights and features
- We offer over a decade of experience in VoIP solutions since 2012
- Our team provides 24/7 personalized customer support
- We guarantee competitive pricing with no hidden fees
- Our services are scalable to meet business growth needs
- We implement redundant fail-over systems for uninterrupted service
Services
VoIP Solutions
Our cloud-hosted VoIP systems replace traditional office phone infrastructure with internet-based communication. Businesses gain features like virtual extensions, multi-location presence, and real-time management through an upcoming web portal. The platform includes fail-over routing to mobile devices during internet outages, ensuring continuous connectivity for growing organizations.
Online Faxing
RedFax.com eliminates physical fax machines by enabling document transmission through email or browser interfaces. Users send faxes directly from digital files, receive PDF attachments via email, and share fax capabilities across teams. Available in 47 states, this service reduces equipment costs while maintaining compliance for healthcare, legal, and government sectors.
Call Tracking
411Metrics.com provides inbound call analytics to measure marketing campaign effectiveness. Features include caller ID identification, campaign-specific number allocation, and detailed reports on call duration and frequency. Businesses track ROI per advertising channel while monitoring team responsiveness through user collaboration tools for up to ten additional accounts.
Multi-location Support
Our platform connects distributed offices through centralized phone management. Employees transfer calls between locations using extensions, while presence indicators show remote worker availability. Businesses add new phones to their system within hours, consolidating all locations under a single bill without requiring on-site hardware upgrades.
Fail-over Redundancy
Sharktek's fail-over systems maintain communication during internet outages. Calls automatically route to alternate offices or mobile devices based on pre-configured settings. This ensures uninterrupted customer contact while eliminating the need for physical backup hardware, with seamless reintegration when primary connections restore.
Questions
What cloud communication services do you offer?
We provide VoIP phone systems, online faxing through RedFax.com, and call tracking analytics via 411Metrics.com with nationwide coverage.
How does your pricing compare to traditional providers?
Our cloud solutions cut phone bills by 50% compared to providers like CenturyLink, with no hardware costs or long-term contracts required.
Can I manage my phone system independently?
An upcoming web portal will let users configure extensions, update voicemail greetings, and add phone numbers without technical assistance.
What happens during internet outages?
Our fail-over system routes calls to alternate locations or mobile devices, ensuring continuous connectivity during service interruptions.
Do you offer 24/7 customer support?
Yes, our technical team provides round-the-clock assistance for service configuration, troubleshooting, and system optimization.
