Business Details
Trusted Insurance Solutions in Traverse City, MI
The Scott Tilford has been serving Traverse City, Michigan, for over 24 years, building deep community ties across Grand Traverse, Leelanau, and Antrim counties. Our team combines decades of expertise in risk management and financial services to deliver personalized insurance solutions, including Auto, Home, Life, and specialty coverage for boats, motorcycles, and recreational vehicles. We prioritize transparent communication, tailored policy reviews, and 24/7 accessibility to ensure clients receive protection aligned with their unique needs.With a focus on local market knowledge and a commitment to lifelong learning, we help clients navigate insurance complexities while fostering trust through consistent, ethical service. Our dedication to community engagement and customer-centric approach has earned us a 4.7/5 Google rating from 50+ reviews.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Boat Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Health Insurance
Highlights and features
- We offer 24 years of localized insurance expertise in Grand Traverse County.
- Our team provides personalized policy reviews to match individual budget needs.
- 24/7 contact availability for urgent insurance consultations and claims support.
- Specialized coverage for recreational vehicles, including boats and motorcycles.
- Community-focused service with a 4.7/5 Google rating from verified clients.
What people say
Exceptional customer service
Knowledgeable and patient agents
Quick policy adjustments
Helpful during claims process
Community-oriented approach
Services
Auto Insurance
Our Auto Insurance protects against accidents, theft, and liability with customizable options like safe driving rewards and bundling discounts. We specialize in standard and specialty vehicle coverage, including classic cars and high-mileage drivers. Policies are tailored to meet Michigan's specific legal requirements while offering enhanced protection for local driving conditions.
Homeowners Insurance
Life Insurance
Business Insurance
Boat Insurance
People
Scott Tilford
State Farm Agent
Central Michigan University graduate with 24+ years in risk management. Serves Traverse City since 1999, focusing on personalized insurance solutions. Active community member and local market expert.
Pam Garrett
Insurance Account Representative
16+ years of State Farm experience with a Land Use Management degree. Specializes in policy details and client education. Native to the Grand Traverse region with deep community knowledge.
Ryley Bekins
Customer Service Representative
7+ years agency experience with a focus on client satisfaction. Skilled in policy explanations and coverage optimization. Passionate about Northern Michigan's outdoor lifestyle and its insurance implications.
Questions
What types of insurance do you offer?
We provide Auto, Homeowners, Life, Business, Pet, Boat, Motorcycle, Condo, Renters, and Health Insurance tailored to Michigan residents.
Can I get a customized insurance quote?
Yes, we create personalized coverage plans based on your specific needs and budget during one-on-one consultations.
How do I file a claim?
Contact our office directly at (231) 938-1640 or use State Farm's online claims portal for immediate assistance.
Are you available for after-hours emergencies?
Our team offers 24/7 contact options for urgent insurance matters and policy reviews by appointment.
Do you serve areas outside Traverse City?
We cover Grand Traverse, Leelanau, and Antrim counties, including Williamsburg, Elk Rapids, and Kingsley.
What sets your agency apart?
Our 24+ years of local experience, personalized policy reviews, and commitment to community relationships distinguish our service.
