Experience the Ma Belle Difference
NY Tails, established in 2009 by animal lovers Kira and Paulo Rocha, offers a curated selection of pet care services to keep your furry family members happy and comfortable in the vibrant city of New York.
About our founders
Kira, with a childhood steeped in dog breeding, brings a wealth of understanding to client needs and customer service. Her ability to solve problems efficiently and prioritize communication are invaluable assets to the company. Paulo, a seasoned professional with over 15 years of experience working with dogs, provides expert guidance on caring for your furry friend. His deep understanding of canine behavior ensures their wellbeing and happiness during every interaction.
Our Mission
We believe in providing personalized, caring, and reliable pet care experiences. Our team treats every furry client like family, ensuring their physical and emotional well-being. We prioritize flexibility and open communication to cater to your unique needs and preferences.
Our Services
We offer a comprehensive range of services to cater to all your pet needs, including:
- Dog Walking: Energetic walks in various locations to suit your pup's personality and fitness level.
- Puppy Care: Nurturing care for your young companion, including potty training guidance and socialization support.
- Day Care & Boarding: A safe and stimulating environment where your pup can play, socialize, and receive individualized attention.
- Pet Sitting & Overnights: Peace of mind while you're away, with consistent care and companionship for your beloved companion.
- Cat Visits: Gentle handling and playtime for your feline friend to ensure they stay happy and relaxed.
Join the NY Tails Family
We take pride in providing exceptional customer service and building strong relationships with our clients. In addition to our experienced team and customized services, we offer:
- Flexible scheduling options to fit your busy life.
- Online booking system for convenient scheduling and monitoring.
- Open communication and regular updates for peace of mind.
Get Started Today
Contact us today to schedule a meet-and-greet and learn how NY Tails can become your trusted partner in caring for your furry friend. We look forward to welcoming you into our vibrant community of pet lovers!
OVERALL QUALITY
NY Tails has consistently received high praise for their exceptional service, professionalism, and dedication to their clients' pets. Reviewers rave about the friendly and caring staff, reliable services, and ability to provide a welcoming environment for pets.
CAMPAIGN AND SERVICES
NY Tails has been commended for their user-friendly app and easy booking process. Reviewers appreciate the flexibility in scheduling, updates, and communication from the team. The pet-sitting services have been praised for their professionalism and caring approach to pets.
CAT VISITS
Some reviewers have noted that the payment portal may not always accurately reflect the total charge for requested services. However, the team has been commended for their responsive and helpful approach to addressing concerns.
DOG WALKING AND DAYCARE
Receivers have praised the pet-sitting services, emphasizing the friendly, caring, and professional approach of the staff. The outdoor play areas have been commended for providing a safe and enjoyable environment for dogs.
PET-OWNER EXPERIENCE
As a whole, the pet-owners have expressed their satisfaction with NY Tails' services, citing ease of booking, clear communication, and dedication to their pets' well-being.
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