Business Details
39 Years
experience
Your Business Technology Solution Provider
Digital Imaging Copiers has been a locally-owned and operated business technology solution provider since 1987, serving Coastal Carolina as the longest-standing independent Ricoh dealer. Our expertise spans multi-functional imaging products, managed print services, IT managed services, VoIP phones, and document management solutions. With over 30 years of authorized partnership with Ricoh, we combine cutting-edge technology with personalized service to deliver customized solutions that enhance productivity and reduce operational costs. Our team of 20+ active technicians brings 220 years of combined industry experience to ensure reliable support and strategic implementation of document and IT systems.We maintain a 98% average uptime for current accounts while operating with the resources of a national organization and the responsiveness of a local business. Our commitment to customer satisfaction drives continuous investment in technological innovation and tailored support, positioning us as a single reference point for integrated voice, data, print, mobility, and IT solutions. We serve businesses in the Myrtle Beach and Charleston markets, prioritizing long-term partnerships through unmatched service and state-of-the-art technologies.
Services
Managed Print Services
IT Managed Services
Document Management
VoIP Phone Systems
Ricoh Copier Sales
Details
- Year established: 1987
Highlights and features
- Locally-owned since 1987 with 30+ years as authorized Ricoh dealer
- 20+ active technicians with 220 years combined industry experience
- 98% average uptime maintained for current accounts
- Single-source provider integrating voice, data, print, and IT solutions
- Award-winning services with strategic technology partnerships
Services
Managed Print Services
Our managed print services optimize document workflows while reducing equipment and supply costs. We handle maintenance, toner replacement, and system upgrades for Ricoh multi-functional devices. Businesses benefit from predictable monthly expenses and improved operational efficiency through our proactive monitoring and support.
IT Managed Services
Comprehensive IT infrastructure management includes 24/7 network monitoring, cybersecurity protection, and cloud solutions. Our certified technicians implement and maintain systems that ensure business continuity. Clients receive regular performance reports and priority support for critical issues.
Document Management
We digitize and organize business documents through customized document management systems. Our solutions include workflow automation, secure cloud storage, and compliance tracking. Businesses gain faster document retrieval and reduced physical storage requirements through our implementation services.
VoIP Phone Systems
Modern VoIP phone systems provide scalable communication solutions with advanced features like call routing and video conferencing. We handle installation, configuration, and ongoing support for reliable business communications. Systems integrate seamlessly with existing IT infrastructure.
Ricoh Copier Sales
As authorized Ricoh dealers, we offer the latest multi-functional copiers with energy-efficient features. Our sales team matches equipment to specific business needs based on print volume and workflow requirements. We provide installation, training, and maintenance packages for optimal performance.
Questions
What office equipment brands do you support?
We are the authorized Ricoh dealer for Coastal Carolina, offering the full line of Ricoh multi-functional copiers, printers, and scanners.
Do you offer IT support for small businesses?
Yes, our IT managed services cater to businesses of all sizes with customized network monitoring, cybersecurity, and cloud solutions.
How do you handle copier maintenance?
We provide proactive maintenance and rapid response service calls with 20+ local technicians maintaining 98% system uptime.
Can you help with document digitization?
Our document management solutions convert paper records to digital formats with workflow automation and secure storage options.
What areas do you serve?
We primarily serve businesses in the Myrtle Beach and Charleston metropolitan areas.
Do you offer equipment financing options?
Financing availability wasn't specified in the provided text - please contact our sales team for current offers.
