Welcome to Chimney Sweeps West, your trusted partner for comprehensive chimney services, home improvement, and repairs in Knoxville, TN. Since 1978, we have been dedicated to providing top-notch services to our customers, specializing in chimney cleaning, inspections, installations, and repairs. With our professional staff and commitment to customer satisfaction, we have built a reputation for delivering high-quality services that you can rely on.
Our Services: Chimney & Other Services
At Chimney Sweeps West, we take pride in our ability to deliver a wide range of chimney and home improvement services. Our services include:
- Chimney Inspection: Our professional chimney inspections can identify safety and fire hazards that could make using your chimney dangerous. We can find damage early and save you money on major repair bills later.
- Chimney Cleaning: When you burn wood, unburned residue rises with the smoke and can begin to accumulate in your chimney, causing a major fire hazard. Animals may also build nests in your chimney, creating fire hazards and causing smoke and dangerous carbon monoxide to backup into your home.
- Chimney Repair: If your chimney is in disrepair or is completely unusable, give us a call. We can fully repair any chimney in any state of disrepair.
- Chimney Installation and Building: We are fully licensed and insured to build and install brand new chimneys on your home. We only use the highest quality materials and you can count on our experienced and professional staff to get it done right the first time.
- Chimney Relining: When your chimney liner begins to deteriorate, it can be dangerous to use your chimney. We can quickly and properly reline your chimney, giving you more years of safe use.
- Home Improvement Services: In addition to our chimney services, we also specialize in home improvements, such as exterior and interior painting, plumbing, roofing, patios, and more.
Our commitment to quality and customer satisfaction is evident in every project we undertake. We use only the highest quality materials, state-of-the-art equipment, and proven techniques to ensure the longevity and safety of your chimney and home.
Dryer Vent Cleaning
Don't forget about the importance of dryer vent cleaning! A clogged dryer vent can cause a fire, so it's essential to have it cleaned regularly. Our dryer vent cleaning service will remove lint and debris from your dryer vent, reducing the risk of a fire and improving the efficiency of your dryer.
Why Choose Chimney Sweeps West?
At Chimney Sweeps West, we are committed to providing our customers with the best possible service. We are a family-owned and operated business, and we take pride in our reputation for quality and excellence. We are licensed, insured, and bonded, so you can trust that your home is in good hands.
We are proud of our team of certified and experienced professionals who are dedicated to delivering the highest level of service. Our staff undergoes regular training to stay up-to-date with the latest industry standards and techniques. We are committed to providing our customers with a stress-free experience, and we always strive to exceed your expectations.
In conclusion, Chimney Sweeps West is your one-stop-shop for all your chimney and home improvement needs in Knoxville, TN. Contact us today to learn more about our services and how we can help you maintain a safe and efficient home.
Professionalism and Customer Service
Chimney Sweeps has received high praise for their professionalism, responsiveness, and attention to detail. Many reviewers have mentioned that they show up on time, are honest, and provide excellent customer service. They are also commended for their follow-up after the repair to ensure that the issue has not recurred.
Quality of Work
Several reviewers have expressed satisfaction with the quality of work done by Chimney Sweeps. They have fixed leaky chimneys, cleaned chimneys, and installed rain caps, all to the satisfaction of their customers.
Issue with Leakage and Sealant
However, there have been some issues with leakage and the effectiveness of their sealant. One reviewer mentioned that despite multiple visits and applications of the sealant, the chimney was still leaking, and they eventually had to call a roofer to fix the issue.
Negative Experiences
Some reviewers have had negative experiences with Chimney Sweeps. One reviewer was charged $195 for a sweep job that didn't get done, and another reviewer was unhappy with the way their roof repair job was handled, with the company failing to match the shingle color. There were also concerns about dishonesty, with one reviewer accusing the company of lying about their services and demanding payment.
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