Business Details
Expert Loan Servicing for Commercial Real Estate
Grandbridge Real Estate Capital has established itself as a premier provider of commercial and multifamily real estate lending solutions, managing a $28 billion portfolio with precision and expertise. Our dedicated team leverages scalable technology and deep industry knowledge to deliver first-class loan origination and life-of-loan servicing, prioritizing client satisfaction and operational efficiency. Recognized as a top 15 loan servicer in the U.S., we maintain a strong rating from S&P Global since 2012 and hold prestigious designations such as Freddie Macs #1 forward rate-lock lender and Fannie Mae DUS lender. Our services cater to a diverse range of capital providers, including banks, insurance companies, and institutional investors, ensuring tailored solutions for high-touch transitional assets and stabilized properties.We combine robust communication, innovative platforms like CRE Servicing Insight, and a commitment to meeting the complex needs of lender clients. Our advisory services support developers, REITs, and private investors, while our scalable infrastructure reduces operational expenses for clients. With a legacy of excellence and a focus on evolving market demands, we remain a trusted partner in commercial real estate finance.
Services
Commercial Mortgage Loans
Loan Servicing
Mortgage-Backed Securities
Advisory Services
Affordable Housing Loans
Highlights and features
- We have a strong rating since 2012 from S&P Global as a commercial mortgage loan primary servicer.
- We are the #1 forward rate-lock lender for Freddie Mac (2023).
- Our scalable solutions reduce operational expenses for clients.
- We manage loans for agency partners and other capital providers with specialized knowledge.
- Our top-rated cashiering and asset management platform ensures seamless servicing.
Associations and certifications
- S&P Global
- Freddie Mac Optigo lender
- Fannie Mae DUS lender
- FHA MAP-approved multifamily lender
Services
Commercial Mortgage Loans
We originate commercial mortgage loans for multifamily and real estate assets, offering tailored financing solutions. Our services include construction and permanent loans for apartments, targeted affordable housing, and high-touch transitional properties. Clients benefit from our scalable resources, technology, and partnerships with agency financiers like Freddie Mac and Fannie Mae, ensuring competitive rates and streamlined processes for developers and institutional investors.
Loan Servicing
Our life-of-loan servicing includes cashiering, asset management, and escrow administration for $28 billion in commercial mortgages. We provide 24/7 access via CRE Servicing Insight, enabling clients to track payments, amortization schedules, and escrow balances. Our platform supports automatic payments, wire transfers, and escrow analysis, backed by a team experienced in handling complex servicing needs and borrower requests.
Mortgage-Backed Securities
We facilitate investments in commercial mortgage-backed securities (CMBS) for pension funds, institutional investors, and debt funds. Our expertise in structuring and servicing CMBS transactions ensures compliance with industry standards, leveraging our top-rated platform and partnerships with major capital markets. Clients receive transparent reporting and risk management tailored to stabilized and transitional assets.
Advisory Services
Our advisory team supports developers, builders, REITs, and private investors with strategic guidance on commercial real estate financing and asset management. Services include market analysis, capital structuring, and compliance with lender requirements. We provide customized solutions to optimize returns and navigate complex regulatory landscapes across multifamily and commercial property sectors.
Affordable Housing Loans
We offer targeted financing for affordable housing projects, including FHA MAP-approved multifamily loans. Our programs combine construction and permanent financing to address underserved market needs. Clients benefit from streamlined underwriting, government partnerships, and expertise in navigating regulatory requirements to deliver sustainable housing solutions.
People
Adam Oates
Head of Grandbridge Real Estate Capital
Adam Oates leads Grandbridge Real Estate Capital, driving strategic growth and innovation in commercial mortgage origination and servicing. With decades of industry experience, he oversees a $28 billion portfolio and a team dedicated to delivering scalable solutions and client-centric advisory services.
James Shiles
Loan Origination
James Shiles specializes in loan origination, connecting clients with tailored financing solutions for commercial and multifamily properties. His expertise in agency financing and capital markets ensures efficient execution of complex transactions, supporting developers and institutional investors nationwide.
Marty Allen
Third-Party Loan Servicing
Marty Allen manages third-party loan servicing, ensuring seamless administration for clients through Grandbridges CRE Servicing Insight platform. With a focus on asset management and borrower relations, he delivers reliable support for escrow, tax, and insurance servicing needs.
Questions
How do I access my Grandbridge-serviced loan information?
Log in to CRE Servicing Insight (CRESI), our secure 24/7 platform, to view loan details, payment history, escrow balances, and documents.
What payment methods are accepted for loan payments?
We accept automatic payments (ACH), wire transfers, and mailed checks. Detailed instructions are available in CRESI or by contacting customer service.
Are there fees for using CRESI?
No. CRESI is a free, secure platform for accessing loan information and generating reports.
What if I need to change my bank account for automatic payments?
Submit a completed Automatic Payment Authorization form with a voided check via email or mail to update your bank details.
