Business Details
43 Years
experience
Emergency
services
Expert Water Damage Restoration & Rug Cleaning in Austin
The Steam Team has been a trusted leader in cleaning and water damage restoration services since 1983. With over four decades of experience serving Austin and surrounding areas, we specialize in water damage restoration, fire damage remediation, mold removal, and comprehensive cleaning solutions for both residential and commercial properties. Our team of IICRC-certified professionals utilizes advanced equipment and proven techniques to deliver reliable, 24/7 emergency services, ensuring properties are restored to pre-loss conditions efficiently.Recognized with multiple industry awards, including the Golden Hammer Award and Austin Business Journal's Family Business Awards, we maintain an A+ BBB rating and prioritize customer satisfaction through transparent communication, direct insurance billing, and a commitment to community involvement. Our state-of-the-art rug cleaning facility and patented processes reflect our dedication to quality and innovation in every service we provide.
Services
Water Damage Restoration
Mold Remediation
Carpet Cleaning
Fire Damage Repair
Rug Cleaning
Air Duct Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Commercial Cleaning
Storm Damage Cleanup
Details
- Year established: 1983
Highlights and features
- 43 years of specialized experience in Austin's unique climate challenges
- IICRC-certified technicians with state-of-the-art restoration equipment
- 24/7 emergency response for water and fire damage incidents
- Award-winning service recognized by Austin Business Journal and BBB
- Direct insurance billing with 8 top Texas carriers as preferred vendor
Associations and certifications
- IICRC
- NADCA
- BBB A+
What people say
Excellent job
Professional technicians
Quick response
Thorough cleaning
Reliable service
Services
Water Damage Restoration
Our 24/7 water damage specialists use thermal imaging and industrial drying equipment to extract water and restore properties. With 43 years of Austin experience, we handle burst pipes, storm damage, and large-loss disasters while coordinating with insurance providers. Services include structural drying, mold prevention, and complete reconstruction for residential and commercial clients.
Mold Remediation
State-licensed technicians follow TDLR protocols for mold assessment and removal. We employ containment barriers, HEPA filtration, and antimicrobial treatments to eliminate mold at its source. Our process includes moisture control solutions to prevent future growth in Austin's humid climate while maintaining indoor air quality standards.
Carpet Cleaning
Using truck-mounted steam cleaning systems, we remove deep-seated dirt and allergens from carpets and fabrics. Our technicians apply pH-balanced solutions and protective coatings to extend carpet lifespan. Commercial clients benefit from after-hours service to minimize business disruption in Austin's office spaces.
Fire Damage Repair
We provide complete fire restoration including soot removal, odor neutralization with hydroxyl generators, and structural repairs. Our team handles emergency board-up, content cleaning, and coordination with insurance adjusters. Specialized techniques restore smoke-damaged valuables and electronics in both residential and commercial settings.
Rug Cleaning
Our IICRC-certified rug specialists clean delicate fibers using pH-controlled solutions and hand-grooming techniques. The nine-step process includes soil removal, spot treatment, and protective coating application. We handle valuable antiques and large area rugs at our Austin facility with pickup/delivery options for local clients.
People
David Marquardt
Owner
Co-owner with over 20 years in Austin's restoration industry, focusing on community engagement and service quality improvement initiatives.
Josh Lasch
CEO
Chief executive driving innovation in water damage technology while maintaining family-owned business values since 1983.
Questions
What water damage services do you offer in Austin?
We provide 24/7 water extraction, structural drying, mold prevention, and full restoration for residential and commercial properties across Central Texas.
Are your technicians certified for mold remediation?
Yes, our team holds IICRC certifications and Texas state licenses for mold removal following TDLR standards.
Do you handle insurance claims for restoration work?
We directly bill all major insurance carriers and assist with documentation for seamless claims processing.
What rug cleaning methods do you use?
Our nine-step system includes soil removal, preconditioning, deep cleaning, and protective treatments for all rug types.
Can you perform emergency fire damage cleanup?
Our 24/7 team offers immediate board-up, soot removal, odor elimination, and structural repairs after fire incidents.
How long does the water damage restoration process take?
Timelines vary by damage extent but typically range from 3-7 days using industrial-grade drying equipment.
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