Business Details
Your Trusted Insurance Partner in Norco, CA
Sam Genie has served West Covina and surrounding communities for over 27 years, with a second location in Norco extending coverage to Riverside areas. Our mission centers on delivering exceptional service in auto, homeowners, life, renters, business, and health insurance while prioritizing client education. With bilingual team members fluent in Spanish, Khmer, and Chinese, we ensure accessible support for diverse clientele. My career began as a State Farm intern during studies at California State University Northridge, where I earned a Business Administration degree in Accounting. This foundation, combined with community involvement through youth sports coaching and ALS volunteering, shapes our commitment to building lasting relationships.We operate with transparency, offering personalized solutions tailored to individual needs while maintaining presence in local chambers and community initiatives. Our teams expertise spans policy analysis, risk assessment, and financial planning, ensuring clients receive informed recommendations. Serving Arizona and Nevada in addition to California, we provide 24/7 availability for urgent needs while maintaining office hours by appointment. Client trust remains paramount, demonstrated through consistent follow-ups, clear communication, and recognition through 4.9/5 Google ratings from 72 reviews.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Health Insurance
Renters Insurance
Condo Insurance
Pet Insurance
Boat Insurance
Recreational Vehicles Insurance
Highlights and features
- 27+ years of localized insurance expertise serving Southern California communities
- Bilingual team members fluent in Spanish, Khmer, and Chinese
- Personalized policy recommendations based on individual risk assessments
- Active community involvement through youth programs and local chambers
- Certified professionals with backgrounds in accounting and financial planning
What people say
Excellent service
Professional staff
Bilingual assistance
Great rates
Personalized attention
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driving needs and vehicle types. Our policies include liability protection, collision coverage, and uninsured motorist provisions while offering discounts for safe driving records and multi-policy bundling. With 24/7 claims support and bilingual assistance, we ensure prompt service for accident recovery and policy adjustments across California, Arizona, and Nevada.
Homeowners Insurance
Our homeowners insurance policies protect against structural damage, personal property loss, and liability claims. Coverage includes natural disaster protection, personal umbrella policies, and replacement cost valuation options. Bilingual team members assist with policy customization for unique property needs while maintaining 24/7 availability for emergency claims processing and policy adjustments.
Business Insurance
We offer tailored business insurance packages including general liability, commercial property, and professional liability coverage. Our solutions address industry-specific risks for small to mid-sized enterprises across Southern California. Services include policy audits, risk management consultations, and claims advocacy with bilingual support for Spanish-speaking business owners.
Life Insurance
Our life insurance products include term and whole life policies designed to protect dependents and ensure financial stability. We provide needs analyses to determine appropriate coverage amounts while explaining policy features like cash value accumulation and conversion options. Bilingual agents assist non-English speakers in understanding policy terms and beneficiary designations.
Health Insurance
We offer health insurance solutions meeting ACA requirements and supplemental policies for dental, vision, and long-term care. Our team explains plan options, deductible structures, and network limitations while assisting with enrollment processes. Services include policy comparisons and explanations of benefits for individuals and families.
People
Sam Genie
State Farm Agent
With 27+ years in insurance, Sam holds a Business Administration degree from CSUN and previously served as Accounting Supervisor for State Farm's regional office. He leads community initiatives including youth sports coaching and ALS fundraising while maintaining bilingual Spanish proficiency for client support.
Yohara Catalan
Office Representative
Licensed team member with expertise in policy analysis and client education, specializing in auto and life insurance. Provides bilingual Spanish support and consistently receives praise for personalized service and competitive rate identification.
Maria Montoya
Account Representative
Licensed insurance professional with focus on policy customization and claims assistance. Recognized for exceptional client communication and detailed explanations of coverage options while maintaining 4.9/5 customer satisfaction ratings.
Questions
What insurance products do you offer?
We provide auto, home, life, renters, business, health, and specialty insurance including boat and recreational vehicle coverage across California, Arizona, and Nevada.
Do you offer bilingual services?
Yes, our team includes Spanish, Khmer, and Chinese-speaking agents to assist with policy explanations, claims processing, and coverage comparisons.
How can I file a claim?
File claims 24/7 through our website, mobile app, or by calling (951) 479-5902. Our team provides immediate assistance and step-by-step guidance through the claims process.
Can you help compare insurance policies?
Our agents analyze coverage options, explain policy details, and recommend solutions tailored to your specific protection needs and budget requirements.
Do you serve areas outside California?
Yes, we provide insurance services to clients in Arizona, Nevada, and all Southern California counties including Los Angeles, San Bernardino, and Riverside.
Are you available for emergencies?
Our team offers 24/7 support for urgent insurance needs, including after-hours claims assistance and emergency policy adjustments.
