Business Details
39 Years
experience
Your Trusted Partner for Customs Brokerage Solutions
For over 35 years, CJ International has dedicated itself to delivering personalized care and specialized expertise in customs brokerage and freight forwarding. Founded in 1987 by industry veterans, we prioritize understanding each client's unique needs to build lasting partnerships. Our team of licensed professionals excels in navigating complex customs regulations, ensuring compliance, and optimizing supply chain efficiency. We offer end-to-end logistics solutions, including customs entry services, duty drawback programs, and compliance audits, tailored to meet the evolving demands of global trade.Recognized as a Certified Customs Specialist and Womens Business Enterprise, we combine decades of experience with a commitment to transparency and client education. Our network spans 70+ countries, providing localized resources to address challenges in international shipping. With offices across the U.S. and a focus on reasonable care practices, we empower businesses to mitigate risks and achieve seamless cross-border operations.
Services
Customs Brokerage
Freight Forwarding
Cargo Insurance
Compliance Audits
Duty Drawback
Details
- Year established: 1987
Highlights and features
- We offer 35+ years of specialized expertise in customs compliance and logistics.
- Our team provides personalized guidance on Harmonized Tariff Schedules and Partner Government Agencies.
- We deliver end-to-end solutions, including customs bonds, duty drawback programs, and compliance audits.
- Our nationwide network ensures localized support for import/export operations.
- We maintain certifications as a Womens Business Enterprise and CTPAT participant.
Associations and certifications
- Licensed Customs Broker (CHB)
- Certified Customs Specialist (CCS)
What people say
Second to none
Trusted supplier
Flawless execution
Best Customs broker
Valued partner
Services
Customs Brokerage
Our customs brokerage services ensure seamless importation through expert handling of regulations, Harmonized Tariff Schedules, and Partner Government Agency requirements. We manage customs entries, duty calculations, and ISF filings to guarantee compliance. With licensed brokers and a focus on reasonable care, we minimize risks while optimizing supply chain efficiency for businesses of all sizes.
Duty Drawback
The U.S. Duty Drawback program allows refunds of up to 99% on eligible exported or destroyed goods. Our specialists identify qualification opportunities and manage complex filing processes. With expertise in Manufacturing, Unused Merchandise, and USMCA Same Condition drawback types, we help clients recover unclaimed duties efficiently and compliantly.
Compliance Audits
We conduct mock compliance audits to assess readiness for CBP inspections, covering import/export documentation and accounting practices. Our Chief Compliance Officer identifies gaps and recommends improvements to demonstrate reasonable care. This proactive approach ensures adherence to customs laws and mitigates penalties during actual audits.
Freight Forwarding
Our freight forwarding services coordinate air, ocean, and domestic shipments with a focus on cost-efficiency and reliability. We handle documentation, hazmat compliance, and denied party screening to ensure smooth delivery. With a global partner network, we provide door-to-door logistics solutions tailored to client-specific requirements.
Cargo Insurance
We offer all-risk cargo insurance to protect against damage, loss, or general average during transit. Recognizing carriers' limited liability, our policies provide comprehensive door-to-door coverage. This service ensures financial protection for high-value shipments, complementing our logistics and customs brokerage offerings.
People
Shannon Alexander
President
Licensed Customs Broker and Certified Customs Specialist with over 20 years of leadership in customs compliance. Serves as a trusted advisor for duty drawback programs and regulatory challenges.
Samya Murray
Compliance Officer
Co-founder and Chief Compliance Officer with expertise in customs audits and reasonable care practices. Holds dual certifications as a Licensed Customs Broker and Certified Customs Specialist.
Tom Poche
VP Finance
Licensed Customs Broker overseeing financial operations and compliance strategies. Brings 25+ years of experience in customs brokerage and logistics finance management.
Jason Combs
VP Indiana Operations
Operations leader with 15+ years in logistics and customs brokerage. Focuses on optimizing Indiana-based supply chain solutions and client service delivery.
Diane Price
VP East Coast Operations
Customs brokerage expert managing East Coast operations. Specializes in import/export compliance and client relationship management across multiple industry sectors.
Questions
Why do I need a Customs Bond?
A Customs Bond guarantees payment of duties and taxes for shipments valued over $2,500. We help clients choose between Single-entry or Continuous bonds.
How can Duty Drawback benefit my business?
Duty Drawback refunds up to 99% of eligible duties on exported or destroyed goods. Our specialists identify qualification opportunities and manage complex filings.
What are Incoterms and why do they matter?
Incoterms define responsibilities in international shipments. We help clients select terms that optimize cost and risk management for their specific transactions.
How do you ensure compliance with customs regulations?
We conduct mock audits, maintain reasonable care practices, and provide ongoing education to ensure full compliance with evolving customs laws and requirements.
What documentation is required for customs entry?
Common documents include Bill of Lading, Commercial Invoice, and Packing List. We assist with ISF filings, PGA compliance, and other regulatory requirements.
