No Fail Service. Personalized Communication. Innovative Solutions.
Here at Circle Logistics, we pride ourselves on our commitment to delivering exceptional service, innovative solutions, and personalized communication to our valued customers. Founded in 2011 by industry experts Eric Fortmeyer and Chad Buchanan, our company has rapidly expanded to become one of the leading freight brokers in the continental United States, Canada, and Mexico.
Our Story
Our story began with a simple yet powerful philosophy: to take three key stakeholders into account when making any business decision - our employees, our carriers, and our customers. We believe that every decision we make requires a delicate balance of the needs of these three, and that if the needs of one aren't met, we haven't succeeded.
Our Services
At Circle Logistics, we offer a wide range of services to meet the diverse needs of our customers. We provide coverage in the continental United States, Canada, and Mexico across all modes of transportation, including Dry Van, Flatbed, Reefer, Expedite, Oversize, Air, and more. Our team of experts works tirelessly to ensure that every shipment arrives on time, every time.
Why Choose Us?
So, why choose Circle Logistics as your freight partner? Here are just a few reasons why:
Transparent Transportation: We pride ourselves on our industry-leading transparency, providing 100% enhanced visibility through integrations and partnerships with our enhanced visibility providers. Any shipment can be tracked in real-time, and that's a promise.
Extensive Carrier Network: Our exclusive ELD-integrated network of carrier partners across all modes in 48 U.S. States, Canada, and Mexico ensures that every load receives the proper treatment.
Privately Owned: As a privately held company, we don't have to play the numbers game, giving us the freedom to focus on long-term strategies rather than short-term profits.
Proprietary Technology & Partnerships: We invest heavily in technology, opening the doors to creative and efficient ways to service our customers. From API integrations to custom-built customer software, load matching to automation - we have all your technology needs and wants covered.
Our Leadership
Our leadership team consists of seasoned professionals who are dedicated to delivering exceptional service to our customers. Meet our executives:
Eric Fortmeyer: President & CEO, Fort Wayne, IN
Chad Buchanan: CFO, Fort Wayne, IN
Karl Fillhouer: VP Sales & Operations, Phoenix, AZ
Derek Holst: Senior Vice President, Fort Wayne, IN
Andy Smith: Senior Vice President, Chicago, IL
Jason Kreger: VP Sales & Operations, Toledo, OH
Grant Troyer: VP Sales & Operations, Chicago, IL
Ryan Kramar: VP Sales & Operations, Northville, MI
Get Started with Circle Logistics
Contact us today to learn more about how our innovative solutions, personalized communication, and commitment to service can benefit your business. With multiple locations across the United States, Canada, and Mexico, we are poised to help you succeed in the ever-changing world of logistics.
Overview
The reviews of Circle Logistics, a brokerage company, reveal a mix of positive and negative experiences from carriers and shippers. Respondents praised the company's communication and teamwork, while others criticized poor communication, disputed claims, and fraudulent practices.
Communication Issues
Several reviewers mentioned poor communication, with one carrier reporting dozens of texts, phone calls, and emails asking about tracking despite using a third-party tracking system. Another carrier experienced poor communication when the company attempted to find a cheaper carrier after agreeing upon a rate.
Disputed Claims and Fraudulent Practices
Multiple reviews mentioned disputed claims, with one carrier accusing the company of falsely accusing them of getting claims. Another carrier reported falsified claims and denied shipment, causing additional costs and stress.
Positive Experiences
Several reviewers praised the company's communication and teamwork. One carrier appreciated the honesty and integrity of the company's representatives, while another mentioned that the company thinks as they do, prioritizing business and providing service.
Negative Experiences
On the other hand, several reviewers reported negative experiences. One carrier was left sitting at a shipper for over five hours after the company cancelled the load, while another was subjected to poor communication and attempts to find a cheaper carrier.
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