Where every day is an arfin' awesome day!
At Lucy's Doggy Daycare and Spa, we're passionate about providing a fun, safe, and luxurious experience for your furry friends. As a family-owned and community-oriented company, we strive to create an environment where your pets feel loved, pampered, and cared for. Our state-of-the-art facilities, located in San Antonio, offer a range of services designed to meet the unique needs of your pets.
Our Services
We offer luxury dog boarding, dog daycare, dog grooming, and self-serve dog wash services at our three convenient locations: Downtown, Thousand Oaks, and Loop 1604. Our facilities feature extensive, interactive dog parks with walk-in pools, playground equipment, and webcams in all play areas, ensuring up to 7 hours of interactive playtime per day. Our highly-trained groomers specialize in scissor cuts, full-service baths, shed reduction treatments, teeth brushing, and more. Whether your pet needs a spa day, a fun-filled day of play, or a comfortable place to stay, we've got you covered.
Our Story
Established in 2005, Lucy's Doggy Daycare and Spa was designed to provide a premiere daycare, boarding, and grooming facility for dogs in San Antonio. Our mission is to create an arfin' awesome experience for your pets, where they can play, relax, and receive the highest level of care. We're proud to have been awarded Best in the City multiple years in a row, and we continually strive to improve our services to meet the evolving needs of our furry friends.
Why Choose Us?
At Lucy's Doggy Daycare and Spa, we're committed to providing exceptional service, unmatched facilities, and a team of dedicated professionals who truly care about your pets. We're proud to offer a range of promotions, discounts, and special offers to make our services even more accessible. Join our community today and experience the Lucy's difference for yourself!
Grooming and Boarding Experience
Most reviewers praised Lucy's Doggie Daycare and Grooming services, highlighting the cleanliness and friendliness of the facilities and staff. Many appreciated the webcams that allowed them to check on their pets remotely, providing peace of mind while they were away from their pets.
Positive Comments
- Friendly and attentive staff
- Clean and well-maintained facilities
- Good grooming services, with some reviewers praising the premium package and Webcam feature
- Accommodating staff, especially for military personnel
- Convenient online check-in and Webcam feature
Negative Comments
- Some reviewers experienced poor customer service, including unreturned calls and uncaring staff
- A few reviewers reported issues with grooming, including hair left on the dog, and unprofessional responses from staff
- Some reviewers were unhappy with the boarding experience, citing issues with kennel cough and poor treatment of their pets
- A few reviewers mentioned issues with pricing, including overcharging and failure to honor discounts
Common Complaints
- Poor customer service and communication
- Issues with grooming, including hair left on the dog
- Concerns about boarding, including kennel cough and poor treatment of pets
- Pricing issues, including overcharging and failure to honor discounts
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