Compassionate care for the life of your pet
At Ridgemont Animal Hospital, our team offers all the core veterinary services your pet needs to stay healthy, from preventive wellness exams and vaccinations to dental care, surgery, and boarding. We care for Rochester's companion animals and have earned a reputation for providing quality, professional care with a compassionate touch over the years. Whether you are bringing your pet in for the first time or have relied on our veterinary team for years, we will treat it as if it were our own.
Our Mission
Our mission is to provide state-of-the-art medical care with compassion and exceptional service to our patients. We proudly serve pet owners in Rochester by providing comprehensive veterinary and emergency services. Our team is committed to providing excellent veterinary care for your pets in a modern, clean environment.
Our Services
We offer a wide range of comprehensive veterinary services to keep your pets in great health, including vaccinations and parasite prevention, surgical services, dental care, in-house laboratory diagnostics, and boarding and daycare services. Whether your pet needs a routine exam, surgery, or emergency care, we are here to provide the highest level of care. Our veterinary team is dedicated to providing compassionate and professional care for your pets.
Why Choose Us?
We understand that your pet is a member of your family, and we want you to be confident in entrusting your pet's care to our veterinary team. Our commitment to providing exceptional care and service has earned us a reputation as one of the top veterinary hospitals in Rochester. Our experienced veterinarians and dedicated staff are here to provide your pet with the highest level of care, and we look forward to welcoming you and your pet to our clinic.
Compassionate Care
The reviews highlight the compassionate and empathetic nature of the staff at Ridgemont Animal Hospital. Many reviewers praised the hospital's ability to provide emotional support during difficult times, such as the loss of a pet. The staff's kindness, understanding, and sincerity were repeatedly mentioned as a positive aspect of the hospital's care.
Positive Experiences
Many reviewers reported having positive experiences at Ridgemont Animal Hospital, citing the staff's helpfulness, knowledge, and compassion. The hospital's ability to accommodate emergency appointments, provide thorough care, and follow up with patients were also noted as positives. Several reviewers praised individual staff members, including Dr. Grewal, for their exceptional care and dedication.
Negative Experiences
However, some reviewers reported negative experiences at Ridgemont Animal Hospital. Common complaints included long wait times, high prices, and a rushed or uncaring attitude from the staff. A few reviewers reported negative outcomes, including the death of their pets, which they attributed to the hospital's negligence or incompetence.
Issues with Communication
Some reviewers expressed frustration with the hospital's communication, citing instances of not being listened to or not having their concerns addressed. This lack of communication led to mistrust and dissatisfaction with the hospital's care.
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