Healthy Pet, Healthy Life
At Metairie Small Animal Hospital, we are dedicated to providing the highest quality medical and surgical care for our patients in a humane, compassionate, and caring environment. Our mission is to maintain an open, honest relationship with our clientele and constantly improve our care and skills through educational enhancement and personal dedication to our profession.
Our History
Metairie Small Animal Hospital has been devoted to health maintenance and emergency care in the New Orleans metropolitan area for over 75 years. We offer comprehensive care for your pet 7 days a week, 365 days a year. Our services range from wellness exams to surgical procedures - and everything in between. If you have questions about any of our services, please don't hesitate to call and one of our receptionists will be more than happy to assist you.
Our Services
In addition to our complete medical, surgical, and emergency care facilities, we also offer a wide variety of non-medical pet care services. Our services include wellness exams, vaccinations, dental care, surgical procedures, and emergency care. We also provide additional services such as pet grooming, pet training, and pet boarding. Our team of experienced veterinarians and support staff are dedicated to providing the highest level of care for your pet.
Our Locations
We have 6 locations in Louisiana, including our main hospital in Metairie, and clinics in Kenner, New Orleans, Lakeview, Freret Street, and the Marigny. Each location is staffed with experienced veterinarians and support staff who are dedicated to providing the highest level of care for your pet.
Our Team
Our team of veterinarians and support staff are dedicated to providing the highest level of care for your pet. Our veterinarians are experienced in a wide range of medical and surgical procedures, and are committed to staying up-to-date with the latest advances in veterinary medicine. Our support staff are trained to provide compassionate and caring service to both you and your pet.
Client Testimonials & Reviews
Our staff at Metairie Small Animal Hospital values feedback from our clients. We have received numerous testimonials and reviews from satisfied clients who have experienced the high level of care and compassion that we provide. We are proud to share these testimonials with you, and we hope that they will give you confidence in the level of care that we provide.
Mixed Reviews for Animal Hospital
Positive Experiences
Several reviewers praised the hospital's staff, citing kindness, compassion, and excellent care for their pets. Some mentioned specific veterinarians, such as Dr. Meredith, Dr. Morgan, and Dr. Connor, who provided personalized attention and took the time to address their concerns. The hospital's front desk staff, including Raven, were also praised for their patience and helpfulness.
Negative Experiences
However, other reviewers had negative experiences, citing poor communication, lack of compassion, and overcharging. Some reviewers felt dismissed or rushed by the veterinarians, and were unhappy with the cost of services. A few reviewers reported that their pets did not receive adequate care, leading to further health problems.
Concerns about Cost and Communication
A recurring theme among negative reviews was the cost of services, with some reviewers feeling overcharged or pressured into unnecessary procedures. Poor communication was also a common complaint, with some veterinarians failing to listen to pet owners' concerns or explain treatment options clearly.
Incompetence and Lack of Compassion
A few reviewers reported truly terrible experiences, including one reviewer who claimed that the hospital's incompetence led to the death of their cat. Another reviewer felt that the veterinarian was more interested in making a sale than in providing compassionate care for their pet.
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