Business Details
10 Years
experience
Your Trusted Partner for Pet Care in Albany, NY
At Empire Pets, we specialize in providing compassionate and reliable pet care services designed to keep your furry companions happy and healthy in your absence. With over 21 years of experience in the industry, our team of insured, bonded, and background-checked professionals is dedicated to delivering personalized care tailored to your pet's unique needs. We offer a range of services including dog walking, pet sitting, and home maintenance support, all while keeping you connected through real-time updates and photos via our user-friendly app.Our commitment to safety, transparency, and exceptional service has made us a trusted choice for pet owners in the Capital District since 2016. We pride ourselves on going beyond basic care to ensure your pets receive the love, attention, and routine consistency they deserve, whether you're away for a day or an extended vacation.
Services
Dog Walking
Pet Sitting
Cat Visits
Home Care Services
Pack Walks
Private Dog Walks
Pet Updates & Photos
Plant Watering
Mail Retrieval
Light Adjustment
Details
- Year established: 2016
Highlights and features
- We have over 21 years of professional pet care experience in the Capital District
- Our team members are fully insured, bonded, and background-checked
- We provide real-time updates and photos through our dedicated mobile app
- Customized care plans accommodate pets' specific routines and preferences
- Complimentary consultations ensure complete understanding of your pet's needs
What people say
Visible happiness
Real-time updates
Professional team
Attentive care
Peace of mind
Services
Dog Walking
Our dog walking service offers both private and pack walks tailored to your pet's social preferences. Professional walkers provide safe, supervised exercise with two-point leash security and emergency preparedness. Clients receive photo updates through our app to track their pet's activities during work hours.
Pet Sitting
Overnight and daytime pet sitting maintains your animal's routine with personalized attention. Services include feeding, medication administration, playtime, and home maintenance tasks. We accommodate multiple pets with customized visit durations while providing regular progress updates to owners.
Cat Visits
Specialized 15-minute visits for cats and small animals focus on feeding, litter box maintenance, and companionship. Our caregivers adapt to shy or elderly pets while maintaining clean environments. Regular updates ensure owners stay connected with their feline friends during absences.
Home Maintenance
Complimentary home care services include plant watering, mail retrieval, and light adjustments during regular visits. Our team helps maintain residential security and appearance while owners travel, with no additional charges for these standard services.
Pack Walks
Social group walking sessions in Albany and Delmar neighborhoods promote canine interaction and exercise. Experienced walkers manage pack dynamics with specialized equipment and safety protocols. Ideal for pets needing socialization while receiving physical and mental stimulation during owners' work hours.
People
Jessica S.
Owner
Founder of Empire Pets since 2016 with lifelong experience caring for diverse animals. Provides strategic leadership while maintaining hands-on involvement in pet care operations.
Cierra L.
Exceptional Dog Walker & Certified Groomer
Professional groomer since 2015 with extensive dog care experience. Brings specialized knowledge of animal grooming needs to daily walking and care services.
Kaley S.
Exceptional Dog Walker
Veterinary technician background enhances ability to care for special needs and senior animals. Combines training expertise with compassionate daily pet care.
Nicole F.
Exceptional Dog Walker
Former daycare professional with experience handling diverse pet temperaments. Focuses on creating joyful experiences for dogs of all sizes and requirements.
Questions
What areas do you serve?
We provide services in Albany and Delmar, NY, covering both urban and suburban neighborhoods for pet care convenience.
How do you ensure pet safety during walks?
Our walkers use two-point leash systems, carry first aid kits, and maintain constant supervision. All staff receive safety training in dog behavior and emergency protocols.
Can I get updates about my pet's care?
Yes, our mobile app provides real-time notifications, visit summaries, and photo sharing to keep you connected with your pet's daily activities.
What's included in pet sitting visits?
Visits include feeding, watering, playtime, medication administration, and basic home maintenance like plant watering and mail collection.
How are multiple pets handled?
We accommodate multiple pets in the same household with adjusted visit durations, charging only for the total time spent providing comprehensive care.
