Business Details
Emergency
services
Your Trusted Houston Disaster Restoration Experts
At Hallmark Mitigation & Construction & Construction, we are a full-service disaster restoration company providing expert solutions for water damage, fire damage, and mold remediation. Established with a commitment to serving Houston and surrounding areas, our local family-owned business combines national experience with hometown service. With over 5,000 successfully completed projects, we pride ourselves on rapid response, certified technicians, and partnerships with all major insurance providers.Our team specializes in managing the entire restoration processfrom emergency mitigation to final repairsensuring properties are restored to pre-loss condition efficiently and transparently. Backed by memberships in the Houston Chamber of Commerce and City of Houston Small Business Enterprise, we prioritize community support and industry-leading standards.
Services
Water Damage Restoration
Fire Damage Repair
Mold Removal
Commercial Construction
Smoke Damage Cleaning
Emergency Response
Commercial Maintenance
Flood Cleanup
Odor Removal
Building Repairs
Highlights and features
- We offer 24/7 emergency water damage removal and restoration.
- Our services are approved by all major insurance companies.
- We are a local family-owned company supporting the Houston community.
- We have over 5,000 successfully completed restoration projects.
- Certified mold remediation technicians ensure safe and effective removal.
What people say
Great service, great communication.
Always use Hallmark for large loss projects.
24/7 availability during emergencies.
Expertise in insurance coordination.
Certified, knowledgeable technicians.
Services
Water Damage Restoration
We specialize in 24/7 emergency water extraction, drying, and repair services for commercial and residential properties. Our certified technicians use advanced equipment to remove water, prevent mold growth, and restore properties to pre-loss condition. Serving Houston and surrounding areas, we coordinate directly with insurance companies to streamline claims and repairs.
Fire Damage Repair
Our fire damage restoration includes emergency board-up, smoke odor removal, and structural repairs. We handle all phases, from debris removal to rebuilding, using industry-standard pricing accepted by insurers. Certified technicians ensure safety and efficiency while restoring fire-damaged properties to functional condition.
Mold Removal
We provide certified mold inspection and removal services, focusing on black mold and other contaminants. Using containment protocols and HEPA filtration, we eliminate mold safely and prevent recurrence. Services include moisture testing, air quality analysis, and post-remediation verification.
Commercial Construction
As a licensed general contractor, we manage commercial construction projects from design to completion. Services include new builds, renovations, and facility maintenance. Our expertise spans municipal, educational, retail, and office projects, with a focus on minimizing disruption and meeting deadlines.
Smoke Damage Cleaning
Our smoke damage specialists use thermal fogging, hydroxyl generators, and hand cleaning to eliminate odors from fires, cigars, or cigarettes. We target porous materials, HVAC systems, and hard-to-reach areas, restoring air quality and structural integrity in commercial spaces affected by smoke residue.
People
Terra Hallmark
President
Terra Hallmark leads Hallmark Mitigation & Construction with over a decade of experience managing national disaster mitigation efforts. She oversees 100+ technicians and vendor relationships, specializing in commercial property loss assessments and insurance compliance.
Jon Hallmark
Managing Partner
Jon Hallmark brings 25+ years of construction and damage mitigation expertise to Hallmark Mitigation & Construction. He specializes in streamlining commercial building processes, minimizing business interruption, and ensuring ethical project management across educational, municipal, and retail sectors.
Questions
Should I call my insurance first?
We recommend contacting Hallmark Mitigation first for an inspection and estimate. This allows proactive damage control without waiting for adjusters, potentially preventing insurance premium increases.
How long does water restoration take?
Most drying processes take 3-5 days depending on damage severity. This excludes repair phases, which vary based on structural complexity and insurance coordination.
Can water damage cause mold?
Yes, mold can develop within 48 hours of water exposure. Our technicians prioritize rapid extraction and drying to prevent secondary mold growth in commercial and residential properties.
Do you handle projects from start to finish?
We manage complete restoration cycles, including water, fire, and mold damage, as well as construction and repair phases. Our contractor license covers full-scale commercial rebuilds.
What areas do you serve?
We provide emergency services throughout Houston, including Humble, Kingwood, The Woodlands, and Porter. Our team travels outside this region for large-loss commercial projects.
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