Collision Service Better Than Gold
At Platinum Auto Body, we pride ourselves on being a family-owned and operated business that has been providing expert collision repair services to the Erie, PA community since 1998. Our team of experienced technicians is dedicated to restoring your vehicle to its pre-accident condition, using the latest industry techniques and technology. Our owner, Eric Tetuan, is always hands-on, ensuring that every repair meets his high standards of excellence.
Our Story
Eric Tetuan began Platinum Auto Body in 1998 with a small shop on 21st and French Street. His reputation for excellent repairs quickly grew, and customers encouraged him to open his own shop. Within two years, he outgrew the small shop and moved to a larger facility at 521 East 18th Street, where we are still located today. Over the years, we have continued to grow and expand our services, but we remain committed to providing personalized attention and top-quality repairs to every customer.
Our Commitment to Excellence
At Platinum Auto Body, we understand that choosing an auto body shop can be a daunting task. That's why we want to assure you that we are dedicated to providing the highest level of service and quality repairs. We work with all insurance companies and have ICAR-certified technicians who use the latest industry techniques and technology to ensure that your vehicle is restored to its pre-accident condition. We also offer a free estimate and will work directly with your insurance company to make the process as smooth as possible.
Why Choose Platinum Auto Body
When you choose Platinum Auto Body, you can rest assured that you are in good hands. We have a reputation for excellence and have earned the trust of the Erie community. Our team is dedicated to providing personalized attention and top-quality repairs, and we guarantee that your vehicle will be restored to its pre-accident condition. Don't be pressured by insurance companies to use a particular shop - choose Platinum Auto Body for expert collision repair services that you can trust.
Quality and Service
The reviews for Platinum Auto Body are overwhelmingly positive, with all 7 reviewers giving the shop 5-star ratings. The customers praise the owner, Eric, for his exceptional service, honesty, and knowledge of the insurance claims process. They also appreciate the attention to detail and thoroughness of the repairs, with many mentioning that their cars were returned to them in "brand new" condition. The reviewers also mention that Eric is very customer-friendly, willing to answer questions and provide updates throughout the process.
Troubles with Insurance Companies
Several reviewers mention having trouble with their insurance companies, and Eric's knowledge and persistence in dealing with them are cited as major advantages. One reviewer had to reject a low-ball offer from their insurance company, but Eric's advice and expertise ultimately led to a much more favorable outcome.
Recommendations
The reviewers highly recommend Platinum Auto Body to anyone in need of auto body repairs. They praise the shop's high-quality work, professionalism, and value for the cost.
Locality
Some reviewers mention that the shop's location might be a bit off-putting, but they emphasize that Eric and his staff make up for it with their expertise and customer service.
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