Business Details
21 Years
experience
Emergency
services
Trusted Damage Restoration Services in Galveston, TX
SERVPRO Of Galveston Island/Lake Jackson of Galveston Island / Lake Jackson has been serving the community for over 16 years, specializing in water damage, fire damage, mold remediation, and professional cleaning. Founded on the principle of helping people during their most stressful times, our team of highly trained technicians brings extensive expertise in property damage restoration, including licensed mold remediation work. We prioritize customer service, ensuring swift and thorough solutions to minimize disruption to clients' lives.With a nationwide network of franchises and IICRC-certified professionals, we handle both large and small-scale projects. Our commitment to excellence is reflected in our growing team of over 25 employees and our dedication to continuous training at SERVPRO Of Galveston Island/Lake Jackson's corporate facility. We take pride in being a trusted local partner, offering 24/7 emergency response to address urgent needs promptly.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
Air Duct Cleaning
Biohazard Cleanup
Odor Removal
Sewage Cleanup
Details
- Year established: 2005
Highlights and features
- We offer 16+ years of experience in water and fire damage restoration
- Our team includes licensed mold remediation specialists
- 24/7 emergency response available for urgent situations
- Nationwide franchise network handles projects of any scale
- IICRC-certified technicians ensure industry-standard expertise
Associations and certifications
- IICRC
What people say
Knowledgeable and competent
Professional and efficient
Stellar company
Thorough and reliable
Compassionate and patient
Services
Water Damage
Our water damage restoration service addresses flooding, leaks, and sewage backups with rapid response. Technicians use advanced equipment to extract water, dry structures, and restore properties to pre-damage condition. We handle residential and commercial projects, ensuring mold prevention and structural integrity.
Fire Damage
Fire damage restoration includes soot removal, smoke odor elimination, and structural repairs. Our team works swiftly to secure properties, clean contents, and coordinate insurance claims. We follow industry standards to restore fire-damaged homes and businesses safely and efficiently.
Mold Remediation
Licensed mold remediation specialists identify and eliminate mold infestations using containment protocols and HEPA filtration. We address moisture sources, clean affected areas, and restore damaged materials. Services include air quality testing to ensure safe, mold-free environments for residents and businesses.
Storm Damage
Storm damage restoration covers roof repairs, window boarding, and debris removal after hurricanes or severe weather. Our 24/7 emergency teams secure properties, document damage for insurance claims, and perform complete rebuilds. We prioritize rapid response to prevent further structural deterioration.
Specialty Cleaning
Specialty cleaning services include biohazard remediation, crime scene cleanup, and virus disinfection. Technicians follow strict safety protocols using EPA-registered products. We handle odor removal, content cleaning, and sanitization for residential and commercial spaces, ensuring hygienic, presentable environments post-incident.
People
Kristina Norlander
Owner
Kristina Norlander co-founded the SERVPRO Of Galveston Island/Lake Jackson franchise after a career in insurance. With 16+ years in property restoration, she specializes in water damage and mold remediation. She focuses on customer service and community support through rapid emergency response.
Tom Norlander
Owner
Tom Norlander partners with Kristina in operating the SERVPRO Of Galveston Island/Lake Jackson franchise. His background in insurance and entrepreneurship drives the company's growth. He emphasizes technical expertise and licensed mold remediation services to ensure quality restoration solutions.
Dave Wolf
Website Manager
Dave Wolf manages the company's online presence, updating content with before-and-after project visuals. He ensures the website reflects local community engagement and provides transparent information about services and emergency response capabilities.
Keith Thompson
Technician
Keith Thompson is a senior technician with expertise in emergency response. He provides 24/7 support for water and fire damage incidents, guiding clients through restoration processes with clear communication and technical proficiency.
Schuyler Stone
Production Manager
Schuyler Stone oversees project execution and quality control. With extensive experience in property restoration, he ensures timely completion of repairs while maintaining compliance with industry standards and client expectations.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are you available for emergencies?
Yes, we provide 24/7 emergency response with technicians arriving within 30 minutes of calls.
Do you work with insurance companies?
Yes, we coordinate directly with insurance adjusters to streamline claims and documentation processes.
What areas do you serve?
We serve Galveston Island, Lake Jackson, Freeport, Clute, and surrounding Texas communities.
How do you ensure quality work?
Our technicians hold IICRC certifications and undergo ongoing training at SERVPRO's corporate facility.
Can you handle large-scale projects?
Yes, our nationwide franchise network supports projects of any size while maintaining local service quality.
