Come ride with us and let us help you make your ride better!
Welcome to Omega Bicycle Shop, a place where cyclists of all levels can feel at home. We are proud to have fostered a sense of community, a feeling that is often missing in today's fast-paced, digital world. Our team is made up of passionate cyclists who enjoy various disciplines on two wheels, from mountain biking to road biking. This firsthand experience enables us to provide our customers with knowledgeable guidance when it comes to selecting the right products to improve their riding experience.
Omega Bicycle Shop was established in 2001 by a father who, inspired by his son's love for BMX racing, decided to quit his job in the ceramic tile industry and follow his passion for bicycles. Thus, Omega Bicycles was born, and it has since been serving the Oceanside community with great customer service and quality products.
Our Services
At Omega Bicycle Shop, we offer a wide range of services tailored to meet the needs of our customers. Our services include:
- Tune-Ups: Our comprehensive tune-up service includes adjusting brakes, shifting, and drivetrain, truing wheels, and tightening all bolts and screws. This service ensures that your bike is running smoothly and safely.
- Brakes: We offer brake adjustments, repairs, and installations. Our team can help you select the right brakes for your bike and riding style, whether you prefer rim brakes or disc brakes.
- Wheels, Tires, and Tubes: We offer wheel building, truing, and repairs. We can also help you select the right tires and tubes for your bike and riding conditions.
- Bike Builds: We offer bike builds for new bikes purchased from us or elsewhere. Our team can assemble your bike with care, ensuring that all components are properly installed and adjusted.
- Pro Bike Build: Our pro bike build service includes a full custom bike build, where we work with you to select every component and build your dream bike to your exact specifications.
- Mobile Service: COMING SOON - We are excited to announce that we will be offering mobile services, where we will come to you and provide bike services at your convenience.
Our Community
At Omega Bicycle Shop, we believe that cycling is more than just a sport or a mode of transportation; it's a lifestyle. We are committed to serving our community by providing quality products, expert service, and a welcoming environment for cyclists of all levels. We believe that by educating our customers, we can help them make informed decisions and enjoy a more satisfying cycling experience.
Thank you for considering Omega Bicycle Shop for your cycling needs. We look forward to serving you and welcoming you into our cycling community.
Negative Customer Service Experiences
Many customers have had negative experiences with the customer service at Omega Bike Shop. Some reviewers have described the owners and staff as rude, unhelpful, and unprofessional. Several customers have mentioned feeling like their questions and concerns were being dismissed or ignored. Some reviewers have stated that they would not return to the shop or recommend it to others due to the poor service they received.
Positive Experiences
On the other hand, several customers have had very positive experiences at Omega Bike Shop. Some reviewers have praised the shop's knowledgeable and friendly staff, who were able to diagnose and fix their bikes quickly and efficiently. Others have praised the shop's willingness to work with customers to find what they need, and their commitment to providing great customer service.
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