Business Details
22 Years
experience
Emergency
services
Trusted Property Management Services in Minneapolis-St. Paul
Complete Management Services is a property management and residential rental locator company serving the Minneapolis-St. Paul metropolitan area and surrounding Twin Cities suburbs. With over 40 years of combined experience in residential leasing and management, we specialize in providing personalized, client-focused solutions tailored to individual property owner needs. Our services include full-service property management, la carte maintenance support, and tenant screening with comprehensive background checks.We prioritize prompt communication, market expertise, and stress-free leasing processes while maintaining a small-business approach that allows direct collaboration with owners. Our team holds Minnesota real estate licenses and stays current with local rental regulations, including Certificate of Rent Paid requirements and evolving state laws. We serve both local and out-of-state property investors, offering marketing support, lease documentation assistance, and ongoing property maintenance coordination.
Services
Property Management
Rental Locator
Tenant Screening
Maintenance Services
Leasing Services
Details
- Year established: 2004
Highlights and features
- We offer 40+ years of combined experience in Twin Cities property management
- Our team provides personalized service with direct owner communication
- We guarantee prompt response to maintenance emergencies
- Our tenant screening includes comprehensive background and credit checks
- We maintain current expertise in Minnesota rental regulations
Associations and certifications
- Minnesota Department of Commerce
What people say
Prompt resolution
Quality tenants
Professional management
Stress-free experience
Responsive communication
Services
Property Management
Our comprehensive property management service handles rent collection, maintenance coordination, and tenant relations for Twin Cities investors. We conduct regular inspections, manage move-in/move-out processes, and ensure compliance with Minnesota rental regulations. With 40+ years of combined experience, we provide hands-off property ownership solutions while maintaining personalized attention to owner preferences.
Tenant Screening
We implement thorough tenant screening including credit checks, criminal background investigations, and rental history verification. Our process follows fair housing guidelines while identifying qualified tenants who meet property owners' specific requirements. This service reduces vacancy risks and ensures reliable tenancy through comprehensive applicant evaluations.
Rental Locator
Our rental locator service matches tenants with suitable properties across Minneapolis-St. Paul suburbs. We provide personalized showings, application assistance, and lease guidance while maintaining property owner representation. This service ensures qualified tenant placement through targeted marketing and professional presentation of available units.
Maintenance Services
We offer prompt maintenance response and scheduled property inspections for Twin Cities rentals. Our services include emergency repairs, seasonal maintenance checks, and preventative care coordination. With established local vendor relationships, we ensure timely service execution while maintaining property value and tenant satisfaction through proactive upkeep.
Leasing Services
Our leasing services cover property marketing, tenant placement, and lease documentation. We create customized marketing plans, conduct professional showings, and manage lease execution from application to move-in. This service maximizes rental income potential through strategic pricing guidance and market analysis while streamlining the leasing process for property owners.
People
Cherlyn (Cheri) Ashton-Ludwig
Broker/Co-Owner
With real estate experience since 1998, Cheri co-founded Complete Management Services in 2004 after managing Apartment Search offices. She specializes in Twin Cities property management and tenant placement, holding a Minnesota broker's license. Her focus on personalized service and family priorities aligns with the company's client-centric approach.
Wendy Legeros
Broker/Co-Owner
A licensed broker since 1999, Wendy brings over 30 years of real estate experience to property management. She emphasizes communication, accountability, and market expertise in managing Twin Cities rentals. Her awards for customer service and revenue generation reflect the company's commitment to excellence.
Brendan Ashton
Leasing Specialist
Licensed since 2014, Brendan specializes in Twin Cities rental acquisitions and tenant placement. He combines property management with real estate transactions, focusing on responsive communication and personalized service for investors. His background includes business management and local market expertise.
Stacy Keyes
Leasing Specialist
With a Master's in Organizational Leadership and 10+ years in property management, Stacy provides certified rental management services. Her CAPS and CRM certifications demonstrate expertise in portfolio supervision while maintaining personalized owner-tenant communication for Twin Cities properties.
Bill Legeros
Leasing Specialist
Licensed in 2023 after a marketing and operations career, Bill focuses on Twin Cities property management with emphasis on clear communication and regulatory compliance. His approach combines business acumen with personalized service for investor property management.
Questions
What property management services do you offer?
We provide full-service management including rent collection, maintenance coordination, tenant screening, lease management, and regular property inspections for Twin Cities investors.
Which areas do you serve?
We specialize in Minneapolis, St. Paul, and surrounding suburbs including Eden Prairie, Plymouth, and St. Louis Park, with service extending to St. Cloud and Monticello.
How do you handle maintenance emergencies?
We respond promptly to urgent issues like furnace failures, with 24-hour service availability for critical repairs ensuring property protection and tenant safety.
What tenant screening process do you use?
Our screening includes credit checks, criminal background investigations, employment verification, and rental history analysis following fair housing guidelines to identify qualified tenants.
How quickly do properties typically rent?
With effective marketing and market knowledge, most properties rent within one week based on current Twin Cities market conditions and pricing strategy.
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