Business Details
Emergency
services
Trusted Emergency Restoration Services in Orlando, FL
At SERVPRO of West Orange, we understand that emergencies can occur at any time, and the key to minimizing damage lies in a swift, professional response. Our team brings decades of combined experience in the restoration industry, with franchise owner Scott Tracy having started his career over 30 years ago working directly on production trucks. General Manager Shannon Perez has grown alongside the company for more than 25 years, ensuring our operations reflect the challenges faced by both property owners and restoration crews. We prioritize comprehensive training through the IICRC, equipping our technicians with expertise in fire, water, and microbial restoration. Our investment in advanced equipment, including truck-mounted extractors and industrial dehumidifiers, ensures efficient, effective solutions for every project.Recognized by organizations such as the Better Business Bureau and West Orange Chamber, we remain committed to community service through partnerships with the American Red Cross. Our approach combines technical excellence with a focus on customer service, ensuring transparency and support during every interaction. Whether addressing catastrophic storms or localized water damage, we deliver tailored solutions backed by industry-leading standards. This dedication to quality and community has earned us consistent praise from clients and partners alike.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Recovery
Commercial Cleaning
Biohazard Cleanup
Carpet Restoration
Odor Removal
Sewage Cleanup
Structural Drying
Highlights and features
- Over 50 years of combined experience in restoration services.
- IICRC-certified technicians trained in fire, water, and microbial remediation.
- Investment in advanced equipment for efficient drying and cleanup.
- 24/7 availability for emergency response.
- Recognized by the Better Business Bureau and active in community service.
Associations and certifications
- IICRC
- Better Business Bureau
What people say
Great to work with
Highly recommend
Professional and courteous
Timely response
Outstanding assistance
Services
Water Damage
Our water damage restoration service addresses emergencies from burst pipes to flooding. Using industrial-grade extractors and drying equipment, we remove moisture swiftly to prevent secondary damage. IICRC-certified technicians ensure thorough cleanup and structural drying, minimizing risks of mold growth and long-term issues.
Fire Damage
Fire damage restoration includes smoke removal, odor elimination, and structural repairs. Our team uses specialized techniques to clean soot and restore properties to pre-loss conditions. With fire-damage-specific training, we handle debris removal, content cleaning, and coordination with insurance providers for seamless recovery.
Mold Remediation
Mold remediation services identify and eliminate mold infestations using EPA-registered antimicrobials. We isolate affected areas to prevent spore spread, remove contaminated materials, and restore indoor air quality. Post-remediation testing ensures complete eradication, protecting health and property integrity.
Storm Recovery
Storm recovery services address damage from hurricanes, floods, and severe weather. We secure properties, remove debris, and repair structural elements like roofs and windows. Rapid response minimizes downtime for homeowners and businesses, with 24/7 availability during catastrophic events.
Biohazard Cleanup
Biohazard cleanup involves safe removal of blood, bodily fluids, and hazardous materials. Technicians wear full PPE and follow OSHA guidelines for decontamination. This service includes crime scene restoration, suicide cleanup, and sanitization of trauma-affected areas to ensure safety and compliance.
People
Scott Tracy
Owner
Scott Tracy founded SERVPRO of West Orange after starting his career over 30 years ago on a production truck. His hands-on experience in restoration informs our operational approach, emphasizing technical expertise and customer care.
Shannon Perez
General Manager
Shannon Perez began as an office administrator and advanced to General Manager over 25 years. Her leadership ensures efficient operations and client satisfaction, reflecting our commitment to internal growth and team development.
Questions
What services does SERVPRO of West Orange offer?
We provide water damage restoration, fire damage cleanup, mold remediation, storm recovery, biohazard cleaning, and commercial specialty services.
Are your technicians certified?
Yes, all technicians are IICRC-certified in areas like water restoration, fire damage, and microbial remediation for industry-standard expertise.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency response for disasters like floods, fires, and storm damage in the Orlando area.
Which areas do you serve?
We serve Orlando, Winter Garden, Ocoee, Windermere, Lake Buena Vista, and surrounding communities in Central Florida.
How do you handle insurance claims?
We work directly with insurance providers to streamline claims, offering documentation and support to simplify the process for clients.
What accreditations do you hold?
We are recognized by the Better Business Bureau and follow IICRC standards for restoration training and practices.
