Restoring Your Property, Restoring Your Life
At SERVPRO of Lake Nona, we understand the importance of providing top-notch restoration and cleaning services to our community. Our team is dedicated to helping homeowners and businesses in Orlando, Lake Nona, Dr. Philips, Williamsburg, Lake Hart, Vineland, Taft, Meadow Woods, Hunters Creek, and Lake Buena Vista recover from disasters and get back to their normal lives.
We pride ourselves on our 1-4-8 hour guarantee, which means we return calls within an hour, reach homes for mitigation within four hours, and have a detailed estimate and report to your insurance company within eight. This ensures that our customers receive prompt and efficient service when they need it most.
Our Services
SERVPRO of Lake Nona provides a comprehensive range of services, including water damage mitigation and restoration, fire and smoke damage cleaning and restoration, mold remediation, storm damage restoration, and commercial cleaning services. Our team of IICRC-certified technicians uses advanced technology and equipment to ensure that every job is done to the highest standards.
Whether you need help with water removal services, fire restoration, or mold remediation, we have the expertise and resources to get the job done quickly and efficiently. Our team is available 24/7 to respond to emergencies, and our customer service team is always ready to provide support and guidance throughout the restoration process.
Our Commitment
At SERVPRO of Lake Nona, we are committed to providing exceptional customer service and ensuring that every customer is completely satisfied with our work. We achieve this by:
- Providing 24/7 emergency service
- Having highly trained technicians who are certified in advanced restoration techniques
- Using advanced technology and equipment to get the job done efficiently and effectively
- Offering a 1-4-8 hour guarantee to ensure prompt service
- Providing a stress-free claims process with insurance companies
Our Team
Our team at SERVPRO of Lake Nona is made up of highly trained and certified technicians who are passionate about providing exceptional customer service. We believe in building strong relationships with our customers and our community, which is why we are actively involved in local events and charities.
Our Community
SERVPRO of Lake Nona is proud to be an active member of the local community. We are committed to providing support and resources to our neighbors and friends in need. We believe in building strong relationships with our customers and our community, which is why we are dedicated to providing exceptional service and support.
Exemplary Service and Timing
Many reviewers praised the exceptional service and quick response time of Servpro. They were impressed with the timely arrival of technicians, such as Ray, Mariana, and Tom, who efficiently handled water damage emergencies. The staff's professionalism, expertise, and commitment to customer satisfaction were repeatedly highlighted.
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The staff was commended for their exceptional performance, with Ryan Richardson, Chris, and Darlene receiving special mentions for their exceptional work. Reviewers appreciated their clear communication, knowledge, and willingness to help throughout the restoration process.
Mold Remediation and Restoration
Servpro's expertise in mold remediation and restoration was showcased in several reviews. Reviewers appreciated the company's ability to detect water damage, remove mold, and restore homes to their original state.
Customer Service
The customer service at Servpro was frequently praised. Reviewers appreciated the staff's empathy, understanding, and willingness to help during stressful situations.
Negative Experiences
However, two reviewers expressed dissatisfaction with their experiences. One reviewer encountered rude and unprofessional behavior from an employee, while another felt misled about pricing and service promises.
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