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Customer service is our top priority.

At Flood and Fire Response, our story began with a personal experience of one of our owners who had a harrowing encounter with water damage in his home. After struggling to find a satisfactory solution with various companies, he realized the need for a restoration company that prioritizes customer service while delivering top-notch services. He teamed up with close friends who shared his passion for customer service, and soon, Flood and Fire Response was born.

Our Philosophy

At Flood and Fire Response, we believe that customer satisfaction should be our top priority. We strive to provide the best services at affordable prices, ensuring that our customers receive comprehensive mitigation solutions. Our team of certified and trained technicians are dedicated to providing exceptional service, working directly with your insurance company to guarantee a seamless process.

Our Team

Our team consists of certified and trained technicians who are experts in their respective fields. With years of experience in the industry, they are equipped to handle any water damage, fire damage, or mold removal situation. Our technicians are IICRC-certified and use the latest equipment and techniques to ensure that your property is restored to its original condition.

Service Area

We serve the greater Maryland area, including the central and DC Metro regions. Our services cover cities such as 21201, 21202, 21205, 21206, 21207, 21208, 21209, 21210, 21211, 21212, 21213, 21214, 21215, 21216, 21217, 21218, 21222, 21223, 21224, 21225, 21226, 21230, 21231, 21234, 21236, 21237, 21239, 21251.

Awards and Recognition

Our commitment to exceptional service has earned us numerous testimonials from satisfied customers. Our team's hard work and dedication to customer satisfaction have earned us a spot as one of the top contenders in the restoration industry.

How We Handle Water Damage Restoration

When you experience water damage, swift action is crucial to minimize the damage. Here's what you can expect from us:

  • Inspect and identify the source of the leak to temporarily stop any further damage and assist the homeowner in taking corrective action to fix the leak.
  • Seal off the affected area to prevent damage to other areas.
  • Remove non-salvageable materials and secure personal contents.
  • Install drying equipment and monitor daily until all materials, including wet carpet and hardwood floors, are dried to the specified requirements.
  • Inspect for mold damage and ensure complete removal and remediation.
  • Ensure your satisfaction and provide a comprehensive report of the restoration process.

Get Started Today

Call us 24/7 at (240) 712-4100 to schedule an appointment or request emergency services. Our team of certified technicians will be on their way to help you within the hour. We're here to guide you through the restoration process, ensuring your property is restored to its original condition.

Get Help Now!

Dial (240) 712-4100 for immediate assistance or schedule an appointment online. We're available 24/7, including holidays.

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