Business Details
Emergency
services
Your Trusted IT Partner for Small Business Solutions
Keenan Technologies has built a reputation as a trusted IT partner for small businesses in southern Maine and beyond. Founded on principles of collaboration and client-centric service, we specialize in delivering tailored IT solutions that align with each business's unique operational needs. Our team combines over 30 years of combined industry experience with strategic partnerships to provide managed services, cybersecurity, cloud solutions, and proactive maintenance. We prioritize practical, cost-effective technology implementations rather than chasing trends, ensuring our clients invest in infrastructure that genuinely enhances productivity.Our consultative approach fosters long-term relationships where we act as both service provider and strategic advisor, helping businesses navigate technological challenges while maintaining focus on core operations. With a commitment to reliability and transparency, we offer 24/7 emergency support options and maintain rigorous security protocols through partnerships with industry leaders like BitDefender and Microsoft. Our local expertise extends across diverse sectors including legal, financial, medical, and construction industries.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Backups
Network Setup
Remote Support
IT Consultation
Data Protection
Server Management
Email Hosting
Disaster Recovery
Highlights and features
- We offer tailored IT services designed specifically for small business needs
- Our team has over 30 years of combined experience in IT and customer service
- We are a local Portland business committed to understanding regional market needs
- Our strategic vendor partnerships ensure access to enterprise-grade technology solutions
- We provide emergency IT services with transparent pricing for after-hours support
What people say
Responsive service
Technical expertise
Reliable solutions
Saved time and money
Trusted partner
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. This proactive solution includes security updates, performance optimization, and 24/7 system monitoring to prevent downtime. Designed for small businesses without dedicated IT staff, our service ensures reliable operations while reducing long-term costs through preventive care and strategic upgrades.
Cybersecurity Solutions
Comprehensive cybersecurity protection combines enterprise antivirus software with proactive threat detection systems. Our solutions include network vulnerability assessments, security awareness training, and real-time monitoring for suspicious activity. We implement multi-layered defenses using BitDefender and Huntress MDR to protect against ransomware, phishing attacks, and data breaches while maintaining compliance with industry standards.
Cloud Backups
Hybrid cloud backup solutions combine onsite and offsite storage for maximum data security. We implement automated daily backups with rapid recovery options for critical business files and systems. Our approach includes Microsoft 365 data protection, encrypted transfers, and customizable retention policies to meet specific business continuity requirements while minimizing data loss risks.
Remote Support
Secure remote support services enable rapid resolution of technical issues without onsite visits. Using Screen Connect and Splashtop platforms, our technicians provide real-time troubleshooting for software configuration, virus removal, and system updates. This service includes permission-based access controls and encrypted connections to maintain data security during remote sessions.
Network Setup
Custom network solutions utilize Ubiquiti Unifi equipment for scalable business connectivity. We design and implement secure wired/wireless networks with remote access capabilities, site-to-site VPNs, and enterprise-grade hardware. Our services include network monitoring, performance optimization, and regular maintenance to ensure reliable connectivity for growing businesses with multiple locations.
People
Jim Keenan
Owner/President
With over 30 years in sales and 15+ years in IT, Jim founded Keenan Technologies to provide tailored IT solutions for small businesses. He specializes in strategic technology planning and has served diverse industries including legal, financial, and medical sectors across southern Maine.
Mitch Ogden
Technician
Mitch brings 30 years of IT experience, including roles as IT Director for multi-state companies. He co-founded DataCorp LLC and specializes in server management, network security, and data center operations. Mitch partners with Jim to deliver enterprise-level solutions to small business clients.
Questions
What IT services do you specialize in for small businesses?
We offer managed IT services, cybersecurity solutions, cloud backups, network setup, remote support, and IT consultation tailored specifically for small business needs.
Do you provide emergency IT support outside regular hours?
Yes, we offer emergency services with a $280 fee plus repair time for after-hours support when immediate assistance is required.
How do you handle data backup and disaster recovery?
We implement hybrid backup solutions combining onsite and cloud storage with customized recovery plans to protect against data loss from hardware failure or cyberattacks.
Are your IT solutions customizable for specific business needs?
Yes, we take a consultative approach to create tailored technology implementations that address each client's unique operational requirements and budget constraints.
What security measures do you provide for business networks?
Our cybersecurity services include enterprise antivirus, threat detection systems, security awareness training, and network vulnerability assessments using industry-leading tools.
Do you support both onsite and remote IT infrastructure?
Yes, we offer comprehensive network design, remote monitoring, and virtual support services using secure platforms for both onsite and distributed business environments.
