Business Details
15 Years
experience
Emergency
services
Reliable IT Services & Computer Repair in Portland, ME
Founded in 2011 by Josh Dickson, The People's Geek was established with a clear mission: to deliver honest, high-quality IT services while prioritizing customer satisfaction. Our team of certified technicians brings decades of combined experience in computer repair, network management, and cybersecurity, serving both residential and commercial clients across southern Maine. With a focus on personalized solutions, we leverage our technical expertise and community-driven values to address IT challenges efficiently.Our commitment to transparency, ongoing education, and ethical practices ensures clients receive reliable support tailored to their unique needs. From emergency repairs to proactive system maintenance, we strive to be the most trusted IT partner in the region.
Services
Virus Removal
Data Recovery
Computer Repair
Network Setup
System Optimization
Malware Removal
Hardware Replacement
Business IT Support
Wi-Fi Upgrades
PC Migration
Details
- Year established: 2011
Highlights and features
- We have 12+ years of local IT expertise since 2011
- Our technicians hold industry certifications and military-grade experience
- We provide 7-day repair warranties on all computer services
- We offer personalized onsite and remote support options
- Our team teaches computer technology at Southern Maine Community College
What people say
Life savers
Fast and efficient
Outstanding service
Price conscientious
Brilliant technicians
Services
Virus/Malware Removal
Our technicians eliminate viruses, spyware, and malware infections while securing systems against future threats. We perform complete system scans, remove malicious software, and implement protective measures like updated antivirus programs. Clients benefit from restored system performance and enhanced digital security for both personal and business computers.
Data Recovery
We recover lost files from crashed hard drives, accidental deletions, and formatted storage devices using advanced recovery techniques. Our team works with trusted labs for complex physical drive recoveries while providing immediate assistance for logical data loss scenarios. Businesses and individuals receive priority handling to minimize operational disruptions.
Computer Repair
From laptop screen replacements to motherboard upgrades, we diagnose and fix hardware and software issues for PCs and Macs. Our repairs include component testing, faulty part replacement, and system optimization. Clients receive thorough diagnostics and clear explanations of repair processes with guaranteed workmanship.
Network Setup
We design and implement reliable home and business networks with optimized Wi-Fi coverage. Services include router configuration, network security setup, and wired/wireless infrastructure upgrades. Clients gain improved connectivity for multiple devices, with options for remote management and ongoing support.
System Optimization
Our performance optimization service cleans system files, updates software, and resolves speed issues causing computer slowdowns. We analyze hardware capabilities and usage patterns to enhance efficiency. Clients experience faster boot times, improved application performance, and extended device lifespan through preventive maintenance.
People
Joshua Dickson
Owner & Lead Technician
Former Marine Corps avionics technician with degrees in engineering and computer technology. Teaches at Southern Maine Community College while operating the business since 2011.
Ben
IT Technician
Veteran IT specialist since 2013 with expertise in network solutions and business IT support. Co-founder of Ellies Legacy Animal Foundation while maintaining technical excellence.
Joe
Senior Technician
Behind-the-scenes software expert with deep technical knowledge, specializing in complex system troubleshooting and ensuring precise computer reassembly after repairs.
Questions
What are your regular business hours?
Our office hours are Monday through Friday from 8:00 AM to 3:30 PM Eastern Time.
Do you offer onsite service calls?
Yes, we provide onsite technical support for both residential and business clients in our service area.
How quickly can you complete computer repairs?
80% of repairs finish within 48 hours, with urgent cases often completed the next business day.
Do you support business IT needs?
We offer comprehensive business services including server maintenance, cybersecurity solutions, and network management.
Can you help with Mac computer issues?
Yes, we service Mac devices though some hardware repairs require referral to Apple-certified repair centers.
Do you sell new computer equipment?
We can purchase and configure new computers for you, including data migration and setup services.
