Putting Ideas Into Action
At Portland Support, we understand that technology can be overwhelming and frustrating at times. That's why we're committed to providing top-notch computer repair services to individuals and businesses in the Portland area. Since 2003, we've been dedicated to helping our customers overcome computer-related issues and stay connected in today's digital age.
Our Services
Our team of experts offers a wide range of services to cater to your computer needs. Whether you need diagnosis, repair, or support, we're here to help. Our services include:
- Computer Repair: We fix all types of computers, from desktops to laptops, and Apple devices
- Laptop Repair: We repair and diagnose issues with laptops from various brands, including Dell, Apple, HP, and Lenovo
- Data Recovery: We recover lost data and files from damaged or corrupted devices
- Virus Removal: We eliminate malware and viruses from your computer to keep you safe
- Maintenance and Upgrades: We help you keep your computer running smoothly by performing regular maintenance tasks and upgrading your hardware and software
What Sets Us Apart
At Portland Support, we pride ourselves on providing exceptional customer service. Our team is composed of experts who are not only knowledgeable in computer technology but also understand the importance of communication. We speak your language and will always take the time to explain the issue and the solution in a clear and concise manner. We believe that every customer is important, regardless of their background or level of technical proficiency. Our approach is personalized, and we strive to form long-lasting relationships with our customers.
Our Business Philosophy
Our business philosophy is built on the foundation of trust, integrity, and customer satisfaction. We prioritize transparency and honesty in our dealings with customers, providing them with upfront estimates and keeping them informed throughout the repair process. We believe in building strong relationships with our customers, and we're committed to delivering exceptional service that exceeds their expectations.
Customer Reviews
Our customers are our greatest asset, and we're proud to share their testimonials with you. Here's what some of our satisfied clients have to say:
- "Imagine yourself, new in town, barely landed, after long travel from Italy to Oregon, miserable from jet lag, and completely out of touch and unable to work: Inexplicably, your trusted laptop dies every time, seconds after you turn it on. You manage to retrieve the phone number of a local laptop repair service. It is late Friday. Without hesitating, a friendly, patient, competent voice tries to resolve your problem right then- no names and credit card numbers asked. On Monday, not even being able to download an Oregon map to your GPS, you fight flapping Portland city maps and fierce traffic to visit the computer shop. Genuinely friendly, highly professional, and visibly engaged, calmly talking to himself as he systematically checks out options, the shop's owner Grant Lansing identifies the cause, a faulty adaptor. He draws a map for this guy from Italy, sends you to a competitor, whom he knows to carry the replacement part, but not before giving your dusty laptop a badly needed cleaning. He declines to accept payment. In less than 40 minutes, your computer lights up just like before, and you are ready to face life again. Would you feel good about this first experience in Oregon? I did." - Dieter Schoene, Portland Oregon
- "They are excellent. They are extraordinary to work with. They are highly knowledgeable and competent. They are extremely helpful. I would highly recommend them." - P. Hardy, Portland Oregon
- "I am a senior with little PC experience and am limited by Parkinson's Disease. I got to know Portland Support by reference from a friend. I had bought a new computer, was changing ISP's and installing DSL to replace my dial-up service. Portland Support came to my home and solved the hookup problems that included a complicated phone issue, the outcome of which saved me considerable money. I have since had the occasion to get their advice on computer problems that included phone support and house calls. I have referred many friends for Portland Support's help" - Robert Senft, Tigard Oregon
- "Portland Support are the 'Uber PC Whisperers.' They elegantly talk to PC's and networks, coaxing cooperation and superb performance in light of occasional inebriation. More importantly, their expert skill, vast knowledge, high integrity, slave work ethic, and sense of urgency far exceeding all expectations of their clients are delivered not by a cold and detached computer technician, but a warm, business-savvy, genuine business partner with an eye on your bottom line. Simply put, if you have a computer, you need to know Portland Support. It will save you." - David Black, Clackamas Oregon
Conclusion
At Portland Support, we're committed to providing exceptional computer repair services to individuals and businesses in the Portland area. Our team of experts is dedicated to delivering personalized service, and we pride ourselves on building strong relationships with our customers. We believe in transparency, honesty, and customer satisfaction, and we're proud to have earned the trust and loyalty of our clients. If you're in need of computer repair or support, please don't hesitate to contact us. We're here to help you overcome any computer-related issue and stay connected in today's digital age.

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