Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner for Scalable Technology Solutions
Founded in 2010 by IT veteran Jamie Stafslien, Complete Technology Resources (CTR) delivers trusted IT and cloud solutions to businesses across Arizona, Connecticut, and Massachusetts. Our expertise spans network maintenance, cloud computing, VoIP systems, and business continuity planning, with a focus on scalable, flexible infrastructure tailored to each client's unique needs. As a Microsoft Partner, we implement enterprise-grade technologies while maintaining a client-centric approach that prioritizes operational efficiency and security.With 24/7 technical support and proactive network monitoring, we help businesses eliminate downtime, protect critical data, and leverage technology as a strategic growth enabler rather than an operational burden. Our services include cloud backup solutions with military-grade encryption, virtualization, email security, and on-site IT consulting, serving clients from small businesses to enterprise corporations.
Services
Cloud Services
IT Support
VoIP Systems
Data Backup
Network Setup
Managed Services
Email Security
Virtualization
Business Continuity
Computer Repair
Details
- Year established: 2010
Highlights and features
- 24/7 technical support with guaranteed 99.999% uptime for hosted solutions
- Customized IT strategies aligned with business growth objectives
- Military-grade encryption for cloud backup and data protection
- Proven expertise in transitioning businesses to cloud-based infrastructure
- On-site experts available in Arizona, Connecticut, and Massachusetts
Associations and certifications
- Microsoft Partner
Services
Cloud Services
Our cloud solutions provide scalable IT infrastructure with zero upfront hardware investment. Businesses gain secure remote access to data, applications, and communication tools while reducing operational costs through pay-per-use models. We implement enterprise-grade platforms from Microsoft and Intermedia with 24/7 monitoring and military-grade encryption.
Data Backup
CTR Backup offers automated, encrypted data protection with dual offsite storage and rapid recovery capabilities. Our business continuity planning combines proactive risk assessment with redundant systems to ensure 99.999% uptime, meeting federal compliance standards for data retention and recovery time objectives.
VoIP Systems
We deploy scalable VoIP systems with 24/7 monitoring and failover protection. Our solutions reduce telecommunication costs by 40-60% while enabling remote access through mobile apps. Implementation includes Polycom and Yealink hardware with free desk phones for new clients, plus integration with existing business applications.
IT Support
Our proactive IT management includes network monitoring, security updates, and performance optimization. The Microsoft-certified team provides 24/7 help desk support, on-site troubleshooting, and strategic technology planning to align infrastructure with business growth objectives across Windows and Mac environments.
Network Setup
We design and implement secure, high-performance networks tailored to business requirements. Services include wired/wireless infrastructure deployment, server configuration, and multi-location connectivity solutions with built-in redundancy. All implementations follow industry best practices for scalability and future expansion.
People
Jamie Stafslien
Founder
IT industry veteran with 15+ years of experience in enterprise technology solutions. Founded CTR in 2010 after recognizing small businesses' need for affordable, reliable IT support. Previously worked with national organizations to develop scalable technology infrastructure.
Questions
What IT services do you offer for small businesses?
We provide complete IT support including network setup, cloud solutions, VoIP systems, data backup, and 24/7 managed services tailored to small business needs.
Do you provide on-site technical support?
Yes, our local experts offer on-site visits in Arizona, Connecticut, and Massachusetts for installations, troubleshooting, and system maintenance.
How does your cloud backup solution work?
Our automated system compresses and encrypts data before storing it in dual secure data centers, allowing rapid recovery from any location with 24/7 access.
Can you help with VoIP phone system implementation?
We offer complete VoIP deployment including hardware, configuration, and ongoing support with 40-60% cost savings compared to traditional phone systems.
What security measures do you implement?
We use military-grade encryption, regular security audits, and proactive threat detection to protect your business data and IT infrastructure.
Do you offer free IT consultations?
Yes, we provide complimentary assessments to evaluate your technology needs and develop customized solutions for business growth.
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