Enhancing the quality of life for all who reside with us
At Hanover Hill Health Care Center, our mission is to provide compassionate and quality care to individuals with a wide range of medical needs. For over 50 years, we have been committed to enhancing the quality of life for our residents and their families.
Our History
Our history dates back to 1967 when we first opened our doors in Manchester, NH. Since then, we have continued to evolve and adapt to the changing needs of our residents. We take pride in being one of the leaders in providing quality eldercare nursing services in the region.
Our Services
At Hanover Hill, we offer a wide range of services, including:
Long-Term Care
Our long-term care unit provides a specially designed program for geriatric residents with medically complex conditions that require daily nursing. Our specialized program is tailored to enhance the quality of life for our residents, promoting independence and rehabilitation.
Short-Term Rehab
Our short-term rehabilitation program provides sub-acute rehabilitation, nursing care, and intermediate long-term care for individuals who require post-acute care after a hospital stay or surgery.
Palliative Care
Our palliative care program focuses on providing comprehensive medical care to individuals with life-limiting illnesses. Our experienced team of healthcare professionals works together to provide comfort, symptom management, and support to our patients and their families.
Memory Care
Our memory care program is designed specifically for individuals with Alzheimer's disease and other forms of dementia. Our staff is trained to provide personalized care and support, while also promoting socialization and independence.
Dining and Activities
At Hanover Hill, we believe that mealtime is an important part of the day. Our dining program offers a wide range of healthy and delicious meals, including special diets and preferences. Our activities program is also designed to promote socialization, engagement, and fun, with a variety of activities and events offered daily.
Our Values
At Hanover Hill, we value:
- Compassion: We care deeply about our residents and their families, and we strive to make a positive impact on their lives.
- Quality: We are committed to providing exceptional care and service to our residents.
- Respect: We respect the autonomy and dignity of every resident, and we strive to understand and meet their individual needs.
- Excellence: We strive for excellence in all that we do, from the care we provide to the services we offer.
Join Our Team
Are you passionate about providing exceptional care and serving others? Join our team and become a part of the Hanover Hill family. We offer a variety of open positions, from nursing and therapy to administrative and support roles. Learn more about joining our team and start your career today.
Overall Experience
Hanover Hill's residents and families have expressed a range of emotions and frustrations with the facility. While some reviewers have had positive experiences, many have reported issues with staff performance, communication, and quality of care.
Communication Issues
Several reviewers have mentioned difficulties in getting information or assistance from staff. Pat Kelvington, Vivian Xanders Vivi, and Gloria Toscano all experienced problems in getting help or information from the facility.
Quality of Care
Linda Curran and Gloria Toscano have reported issues with the quality of care, particularly in relation to her grandmother's stay at the facility. Linda's mother's health declined, and the care provided during the weekends was described as "horrific." Gloria's grandmother was subjected to poor care and disrespect from Nurse Stacy.
Staff Performance
Bryana Mahoney Bry and Nancy Turcotte have praised the staff at Hanover Hill, describing them as "amazing" and "outstanding." Bryana, who worked at the facility, mentioned that most staff members are kind, diligent, and will go above and beyond to care for residents. However, several reviewers have had negative experiences with staff, including Vivian Xanders Vivi, who described the management as "messy" and uncaring.
Facility Maintenance and Services
Several reviewers have commented on the facility's maintenance and services. Shirley Lansdale mentioned that the outdoor visitation area was a welcome addition, while Bryana praised the kitchen staff and the cleanliness of the facility.
Be the first to review Hanover Hill Health Care Center.
Write a Review
