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Who We Are
At Platinum Pooch Grooming & International Dog Spa, we take pride in being more than just a grooming salon. We are a community of pet lovers who are dedicated to providing a premier grooming experience for your furry friend. We believe that every dog deserves to feel pampered, relaxed, and most importantly, look their absolute best. Our team of experienced groomers and spa professionals are committed to delivering top-notch services that cater to every breed, size, and personality.
Our Philosophy
At Platinum Pooch, we uphold a philosophy that revolves around compassion, trust, and dedication to our furry clients. We understand that every pet is unique, and we take the time to understand their individual needs, temperament, and preferences. Our goal is to create a serene and calming atmosphere that puts your pet at ease, allowing us to deliver personalized services tailored to their specific needs.
Our Services
Our comprehensive services range from full-service grooms to specialized packages designed to address specific skin and coat concerns. From breed-standard cuts to custom styles, we use only the finest products to ensure your pet's hair and skin look their absolute best. Our services include:
- Full-service grooms, including shampoo and conditioner, blueberry facial, blowout, brush-out, ear care, nail clipping, and more
- Puppy grooms for our younger clients
- Brush-out services for coat maintenance and relaxation
- Deshedding packages to tackle shedding and coat issues
- Facial services to pamper and rejuvenate your pet's skin
- Nail clipping and grinding to keep your pet's nails in tip-top shape
- De-matting services to address matting and tangling issues
- Paw pad treatment to keep your pet's paws soft and healthy
- Tooth brushing and preventative oral care to promote healthy teeth and gums
- Nail polish and washable temporary dyes for a pop of color
- Semi-permanent dyes for a longer-lasting color solution
Cat Grooming Services
At Platinum Pooch, we understand that our feline friends require special attention. Our cat grooming services include:
- Kitty bubble bath and brush-out for a relaxing and rejuvenating experience
- De-matting services to address matting and tangling issues
- Lion cut for a stylish and easy-to-maintain haircut
- Kitty manicure for a pampered paw
- Pre-scheduled nail caps for added protection and style
Frequently Asked Questions
We understand that you may have questions about our services or policies. Below are some frequently asked questions and answers to help guide you:
- Do you take walk-ins? We prefer appointments for full-service grooms and baths. Please schedule in advance.
- Can I stay during the appointment? We kindly ask that you drop your pet off and pick them up after the appointment.
- How long are the grooming appointments? Bath services typically take 1-2 hours, while grooming services can take anywhere from 2-5 hours.
Get in Touch
For more information about our services or to schedule an appointment, please visit our website or give us a call. We look forward to pampering your furry friend and providing a premier grooming experience.
Overall Experience
The majority of reviewers have had a positive experience with Platinum Pooch Grooming, with most giving the service a 5-star rating. Reviewers praise the staff's professionalism, kind treatment of pets, and high-quality grooming services.
Service and Staff
Reviewers comment on the excellent service and staff at Platinum Pooch Grooming. Many mention that the staff is welcoming, kind, and professional, making their pets feel comfortable. Some reviewers also appreciate the personalized attention and care given to their pets.
Cleaning and Comfort
Reviewers note that the shop is clean and welcoming, with one reviewer mentioning that it's "clean and comfortable." Another reviewer appreciates the attention to detail and the effort put into making their pet's grooming experience comfortable.
Results
Reviewers rave about the results of the grooming services, with many mentioning that their pets look and smell amazing. Some reviewers also appreciate the attention to detail and effort put into getting their pets' coats perfect.
Communication
Reviewers praise the communication from the staff, with some mentioning that they received recommendations on how to care for their pets at home. Others appreciate the staff's willingness to listen to their preferences and respect any requests.
Price
While some reviewers mention that the prices are reasonable, others note that they are a bit high. However, most reviewers feel that the quality of the service justifies the cost.
Negative Reviews
One reviewer had a negative experience, stating that their pet was injured during a grooming and that they were not informed of the injury. The reviewer gives the service a 1-star rating.
Comparison to Other Groomers
Several reviewers mention that they have tried other groomers in the past, but prefer Platinum Pooch Grooming due to the high-quality service and staff.
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