Business Details
26 Years
experience
Emergency
services
Your Trusted Pet Sitting Experts in Cleveland, OH
Founded in 2000, Cuddles & Care Pet Sitting Service Pet Sitting Service has been dedicated to providing compassionate, personalized care for pets across Northeast Ohio. Our team of trained, bonded, and insured professionals treats every pet as if they were our own, offering tailored visits that maintain your pet's routine while you're away. With expertise in midday dog walks, vacation care, and puppy potty breaks, we ensure pets remain comfortable in their home environment. Our services extend beyond pet care to include home security tasks like trash removal and mail collection.Recognized as Cleveland's Best Pet Sitting Service by the Cleveland Hot List in 2018, we combine 23 years of operational experience with Red Cross certification in Pet First-Aid and CPR. Our staff's deep commitment to animal welfare is reflected in our 24/7 emergency accessibility and detailed visit reporting through the Time to Pet portal. We serve a 10-city footprint including Cleveland, Avon, and Westlake, maintaining a client retention rate evidenced by multi-year customer testimonials.
Services
Pet Sitting
Dog Walking
Vacation Care
Puppy Training
Medication Administration
Home Security Services
24/7 Emergency Care
Visit Reporting
Holiday Sitter
Initial Consultation
Details
- Year established: 2000
Highlights and features
- 23 years of continuous service with trained, bonded, and insured professionals
- Red Cross certified in Pet First-Aid and CPR for emergency preparedness
- No additional charges for medication administration including insulin injections
- Detailed visit reporting with photos through the Time to Pet portal
- 24/7 emergency access to pet sitters or owner via secure portal
Associations and certifications
- Red Cross
What people say
Loving, personalized care
Dependable service
Consistent confirmations
Detailed visit notes
Look forward to visits
Services
Pet Sitting
Our professional pet sitting service maintains your pet's routine in their familiar home environment. Trained caregivers provide feeding, exercise, medication administration, and affectionate attention. Each visit includes detailed documentation and photo updates through our client portal.
Dog Walking
Midday dog walking breaks up your pet's day with bathroom breaks and energy-burning activity. Certified handlers provide 30-minute walks Monday-Friday with discounted rates for recurring bookings. Special attention given to breed-specific exercise needs.
Vacation Care
Comprehensive vacation care includes three daily dog visits or two cat visits with home maintenance tasks. Services feature plant watering, mail collection, security checks, and personalized attention tailored to your pet's specific requirements during extended absences.
Puppy Training
Specialized puppy potty break service establishes consistent bathroom routines. Certified caregivers provide twice-daily visits with discounted rates for three+ weekly sessions, helping young dogs develop proper elimination habits while owners are away.
Home Security
Complimentary home security service included with all pet visits. Features daily trash bin rotation, mail collection, light adjustment, and interior checks for leaks or accidents to maintain your home's lived-in appearance during absences.
People
Diana
Owner
Owner since 2012 with 14 years industry experience. Certified pet care professional managing daily operations while maintaining hands-on client relationships. Pet parent to four animals including two cats and two dogs.
Mary Anne
Senior Pet Sitter
Experienced caregiver since 2007 specializing in weekend and holiday coverage. Handles 60% of vacation bookings with expertise in multi-pet households. Certified in pet first-aid with 16 years service tenure.
Angel
Pet Care Specialist
Third-generation pet care provider with 5 years professional experience. Specializes in midday services and APL animal outreach. Manages medication administration protocols for senior pets and special needs animals.
Coleen
Dog Care Expert
Certified dog behavior specialist since 2017 with particular expertise in large breeds. Former equine care professional transitioning pet sitting with advanced training in canine communication and exercise requirements.
Alyxandra
Client Relations
Longtime client turned caregiver in 2018. Foster program coordinator with experience in special needs animals. Manages client communications and transition support for new pet owner relationships.
Questions
What are your service hours?
Pet sitting available 7:00 AM - 10:00 PM daily. Office support 9:00 AM - 5:00 PM Mon-Fri with voicemail response within one business day.
How do emergency situations get handled?
24/7 access to caregivers through our portal. All clients receive sitter/owner cell numbers for immediate assistance during emergencies.
What visit frequency options exist?
Customizable schedules with minimums: 3 daily dog visits, 1 for cats. Visit durations average 30 minutes but adjust based on pet requirements.
How does the consultation process work?
Free initial consultation with service booking. Non-refundable $35 fee without immediate booking. Last-minute fees apply for bookings under 48-hour notice.
What's included in standard visits?
Feeding, hydration, exercise, medication administration, litter box cleaning, and photo updates. Home security tasks included with vacation care.
How are caregivers trained?
All staff complete internal certification plus Red Cross Pet First-Aid/CPR. Average team experience exceeds 7 years with ongoing professional development.
