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Business Details
48 Years
experience
Your Trusted Insurance Partner in Carlisle PA
Established in 1978, Miller Carlisle Insurance Services has built a legacy of excellence in providing comprehensive insurance solutions. As a family-owned agency rooted in Carlisle, Pennsylvania, we prioritize personalized service, leveraging partnerships with over 50 top-tier insurance carriers to deliver tailored coverage for individuals, families, and businesses. Our team of seasoned professionalsmany of whom have decades of experiencespecializes in auto, home, life, health, and commercial insurance, ensuring clients receive competitive rates without compromising on protection.

Guided by a commitment to transparency and client advocacy, we strive to simplify the insurance process, offering proactive advice, prompt claims support, and a dedication to long-term relationships. Our reputation for integrity, reliability, and community-focused service has cemented us as a trusted partner for safeguarding the future of our clients.
Services
Car Insurance Home Insurance Life Insurance Health Insurance Business Insurance Flood Insurance Renters Insurance Mobile Home Insurance Condo Insurance Insurance Quotes
Details
  • Year established: 1978
Highlights and features
  • We work with over 50 insurance carriers to secure the best rates and coverage for every client.
  • Our team includes certified professionals like Kim Shoff, a Certified Insurance Counselor (CIC).
  • We offer personalized, local service with in-depth knowledge of Pennsylvania insurance markets.
  • We guarantee transparent advice and no hidden fees for all policies and claims.
  • Our 45+ years of experience ensure expertise in navigating complex insurance needs.
What people say
Best rates available Personalized assistance There when needed Prompt claims handling Family-focused service
Services
Car Insurance
Our car insurance policies provide comprehensive protection tailored to individual needs, covering collisions, theft, and natural disasters while maximizing discounts. With partnerships across 50+ insurers, we ensure competitive rates and personalized support during claims. Clients benefit from flexible options for classic cars, ATVs, and daily drivers.
Home Insurance
We offer customized homeowners insurance to safeguard properties against fire, vandalism, and unforeseen events like flood damage. Our policies include coverage for personal property, liability, and additional living expenses, with options for renters, condo owners, and mobile home residents. Expert guidance ensures adequate protection without overpaying.
Life Insurance
Our life insurance solutions encompass term, whole, and universal policies designed to protect families and businesses. Specialists help clients navigate tax advantages and create policies for income replacement, debt coverage, or estate planning. We simplify complex options to align with long-term financial goals.
Health Insurance
We provide individual and group health insurance plans tailored to personal and business needs, including Medicare, HSA-compatible policies, and prescription drug coverage. Our experts clarify gaps in protection and secure affordable rates, emphasizing preventive care and financial preparedness for medical emergencies.
Business Insurance
Our business insurance packages address liabilities like property damage, employee injuries, and supply chain disruptions. Services include BOP policies, workers' compensation, and specialized coverage for construction, hospitality, and tech industries. We consolidate policies for cost-efficiency and comprehensive risk management.
People
Kim Shoff
President / Owner
Kim Shoff, a Certified Insurance Counselor (CIC), has led Miller Carlisle Insurance since 2006. With over 40 years in the agency starting as receptionist, she brings unparalleled expertise and continuity since its 1978 founding.
Thomas Lane
Sales Associate
Thomas Lane specializes in health, life, and disability insurance for groups and individuals. With expertise in Medicare plans and tax-advantaged policies, he has served clients since joining the agency in 2006.
Allison McTighe
Commercial Lines Sales
Allison McTighe manages commercial insurance sales and service, leveraging experience in large account management. A 2014 returnee to the agency, she combines industry knowledge with personalized client support.
Amanda Miller
Personal Lines CSR
Amanda Miller specializes in personal lines insurance, helping clients secure optimal coverage. With a CISR designation and eight years of experience, she focuses on tailored solutions for individual client needs.
Susan Wyrick
Customer Service Rep
Susan Wyrick, a Personal Lines CSR with 20+ years in insurance, emphasizes customer retention and detail-oriented service. Her background includes U.S. Air Force service and a commitment to client satisfaction.
Questions
How can I get a free insurance quote?
Call (717) 243-4400 or visit our Carlisle office to speak with an agent who will assess your needs and provide a personalized quote with all available discounts.
What types of insurance do you offer?
We provide car, home, life, health, and business insurance, including specialized policies for flood, renters, mobile homes, and commercial operations.
Why choose Miller Carlisle over online insurers?
Our local team offers personalized service, deep knowledge of Pennsylvania insurance markets, and advocacy during claims—advantages over impersonal online platforms.
Do you offer business insurance for small businesses?
Yes, we tailor commercial policies for small businesses, including BOP coverage, liability protection, and workers' compensation, with options for industries like hospitality and construction.
How does your claims process work?
Contact us directly during business hours. We expedite claims by coordinating with insurers and providing guidance to ensure timely, fair resolutions for home, auto, or business policies.
Are your rates truly the lowest in town?
We guarantee competitive rates by comparing offers from over 50 carriers, ensuring maximum discounts while maintaining appropriate coverage levels for each client.