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Who We Are
At Red Rock Medical Supply, we are dedicated to providing our customers with the highest quality medical equipment and supplies available. With over a decade of experience in the industry, we have established ourselves as a trusted partner to hospitals, skilled nursing and assisted living facilities, home care providers, hospice organizations, and physician clinics. Our team is committed to delivering exceptional service, from product selection to delivery and maintenance.
Our Services
At Red Rock Medical Supply, we offer a wide range of medical equipment and supplies to support the needs of our customers. Our product portfolio includes:
- Durable Medical Equipment (DME)
- Medical Supplies
- PPE (Personal Protective Equipment)
- Respiratory Therapy Equipment
- Rehabilitation Equipment
- Home Healthcare Equipment
What Sets Us Apart
At Red Rock Medical Supply, we understand that each customer has unique requirements. That's why we take a personalized approach to every interaction. Our team of experts will work closely with you to understand your specific needs and provide tailored solutions to meet those needs.
Our Commitment
At Red Rock Medical Supply, we are committed to delivering exceptional service, ensuring that our customers receive the highest level of support and care. Our team is dedicated to providing products that meet the highest standards of quality and reliability, and we are always available to answer your questions and address your concerns.
Our Mission
Our mission at Red Rock Medical Supply is to empower healthcare providers and patients by providing the best possible medical equipment and supplies, while delivering exceptional service and ensuring the highest level of care.
Our Values
At Red Rock Medical Supply, we value:
- Quality: We are committed to providing the highest quality medical equipment and supplies available.
- Customer Service: We prioritize exceptional service, ensuring that our customers receive the support they need.
- Integrity: We strive to build trust and credibility through transparency and honesty.
- Innovation: We are dedicated to staying up-to-date with the latest advancements in medical technology and best practices.
Get in Touch
At Red Rock Medical Supply, we are always here to help. Whether you have a question about our products, need assistance with ordering, or require technical support, we are here to support you. Contact us today to learn more about how we can help you.
Excellent Customer Service Experience
Many reviewers praised the exceptional customer service they received from Red Rock Medical Supply. Several reviewers mentioned specific employees, such as Michelle, Taylor, Sam, and Suzanne, who went above and beyond to assist them with their needs. They were commended for their politeness, patience, and willingness to help.
Timely Delivery and Efficient Process
Several reviewers were impressed with the prompt delivery of their medical equipment and supplies. Some even received their orders within a few hours of placing them. The staff were also efficient in handling orders and deliveries, ensuring that customers received what they needed on time.
Knowledgeable and Empathetic Staff
The staff at Red Rock Medical Supply were described as knowledgeable and empathetic. They took the time to answer customers' questions, explained how to use the equipment, and showed concern for their situations.
Appreciation for Extra Effort
Reviewers appreciated the extra effort put in by the staff to ensure their needs were met. For instance, one employee stayed late to help a customer, while another went out of their way to repair a wheelchair on-site.
One Negative Review
However, one reviewer had a poor experience with the company, citing terrible customer service and a dispute over a refund.
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